Store Locator

Smartphones: User manual download

au Brand Model
HTC
HUAWEI
KYOCERA
LG Electronics
SAMSUNG
SHARP
Sony mobile communications
CASIO
FUJITSU
iida
MOTOROLA
NEC
PANTECH
TOSHIBA

au Brand Model

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
Qua phone QZ	Basic Manual (12.4 MB)
Qua phone QZ	Setting Guide (15.9 MB)
Qua phone QX	Basic Manual (2.9 MB)
Qua phone QX	Setting Guide (5.8 MB)
Qua phone PX	Basic Manual (3.4 MB)
	Setting Guide (10 MB)
	Safety Precautions (2.8 MB)
Qua phone	Basic Manual (422 KB)
	Setting Guide (1.3 MB)
	Safety Precautions (291 KB)

HTC

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
HTC U11 HTV33	Basic Manual (9 MB)
HTC U11 HTV33	Setting Guide (6.2 MB)
HTC 10 HTV32	Basic Manual (8.7 MB)
HTC 10 HTV32	Setting Guide (6.0 MB)
HTC J butterfly HTV31	Basic Manual (8.6 MB)
HTC J butterfly HTV31	Setting Guide (5.0 MB)
HTC J butterfly HTL23	Basic Manual (8.7 MB)
HTC J butterfly HTL23	Setting Guide (5.0 MB)
HTC J One HTL22	Basic Manual (6.4 MB)
HTC J One HTL22	Setting Guide (7.6 MB)
HTC J butterfly HTL21	Basic Manual (5.9 MB)
HTC J butterfly HTL21	Setting Guide (16.1 MB)
HTC J ISW13HT	Basic Manual (7.3 MB)
HTC J ISW13HT	Setting Guide (2.7 MB)
htc EVO 3D ISW12HT	Basic Manual (7.4 MB)
htc EVO WiMAX ISW11HT	Basic Manual (5.6 MB)

HUAWEI

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
HUAWEI P30 lite Premium HWV33	Basic Manual (28.4MB)
HUAWEI P30 lite Premium HWV33	Setting Guide (20.7MB)
HUAWEI P20 lite HWV32	Basic Manual (30.3 MB)
HUAWEI P20 lite HWV32	Setting Guide (11.0 MB)
HUAWEI nova 2 HWV31	Basic Manual (25 MB)
	Setting Guide (11.5 MB)
	Safety Precautions (2.4 MB)

KYOCERA

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
BASIO4	Basic Manual (3.2 MB)
TORQUE G04	Basic Manual (2.1 MB)
TORQUE G04	Setting Guide (4.5 MB)
URBANO V04	Basic Manual (2.3 MB)
BASIO3	Basic Manual (1.9 MB)
TORQUE G03	Basic Manual (2.5 MB)
TORQUE G03	Setting Guide (5.5 MB)
miraie f	Basic Manual (3.6 MB)
URBANO V03	Basic Manual (11.2 MB)
URBANO V03	Setting Guide (16 MB)
DIGNO® rafre KYV36	Basic Manual (2.5 MB)
DIGNO® rafre KYV36	Setting Guide (5.3 MB)
URBANO V02	Basic Manual (2.0 MB)
URBANO V02	Setting Guide (5.1 MB)
TORQUE G02	Basic Manual Version for Android 6.0 (1.6 MB)
	Basic ManualVersion for Android 5.1 (1.1 MB)
	Setting Guide Version for Android 6.0 (9.0 MB)
	Setting Guide Version for Android 5.1 (6.8 MB)
	Safety Precautions Version for Android 6.0 (565 KB)
	Safety Precautions Version for Android 5.1 (560 KB)
BASIO	Basic Manual (2.5 MB)
miraie	Basic Manual (2.5 MB)
URBANO V01	Basic Manual (2.9 MB)
URBANO V01	Setting Guide (2.8 MB)
TORQUE G01	Basic Manual (777 KB)
	Setting Guide (4.6 MB)
	Precautions (449 KB)
URBANO L03	Basic Manual (3.1 MB)
URBANO L03	Setting Guide (2.9 MB)
URBANO L02	Basic Manual (2.8 MB)
URBANO L02	Setting Guide (3.1 MB)
DIGNO® M KYL22	Basic Manual (2.2 MB)
DIGNO® M KYL22	Setting Guide (3.5 MB)
URBANO L01	Basic Manual (4.1 MB)
URBANO L01	Setting Guide (4.1 MB)
DIGNO S KYL21	Basic Manual (2.7 MB)
DIGNO S KYL21	Setting Guide (1.2 MB)
URBANO PROGRESSO	Basic Manual (6.6 MB)
URBANO PROGRESSO	Setting Guide (1.8 MB)
DIGNO ISW11K	Basic Manual (3.9 MB)

LG Electronics

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
LG it LGV36	Basic Manual (2.9 MB)
	Setting Guide (3.8 MB)
	Safety Precautions (440 KB)
isai V30+ LGV35	Basic Manual (3.6 MB)
	Setting Guide (8.3 MB)
	Safety Precautions (518 KB)
isai Beat LGV34	Basic Manual (5.4 MB)
	Setting Guide (10.9 MB)
	Safety Precautions (495 KB)
isai vivid LGV32	Basic Manual (728 KB)
	Setting Guide (10.7 MB)
	Safety Precautions (474 KB)
Fx0 LGL25	Basic Manual (903 KB)
	Messages(MMS/SMS) Setting Guide (785 KB)
	Safety Precautions (432 KB)
isai VL LGV31	Basic Manual (3.6 MB)
	Setting Guide (18.6 MB)
	Safety Precautions (355 KB)
isai FL LGL24	Basic Manual (3.3 MB)
	Setting Guide (18.3 MB)
	Safety Precautions (476 KB)
G Flex LGL23	Basic Manual (4.4 MB)
G Flex LGL23	Setting Guide (11.1 MB)
isai LGL22	Basic Manual (5.2 MB)
isai LGL22	Setting Guide (15.7 MB)
Optimus G LGL21	Basic Manual (6.5 MB)
Optimus G LGL21	Setting Guide (9.1 MB)
Optimus X IS11LG	Basic Manual (1.2 MB)

SAMSUNG

Model name	Foreign Language Manuals * “Basic Manual” and “Quick Start Guide” posted only for models that are compatible with au World Service and/or a bilingual interface.
Galaxy S20 Ultra 5G SCG03	Quick Start Guide (192 KB)
Galaxy S20 Ultra 5G SCG03	Notes on Usage (724 KB)
Galaxy S20+ 5G SCG02	Quick Start Guide (192 KB)
Galaxy S20+ 5G SCG02	Notes on Usage (727 KB)
Galaxy S20 5G SCG01	Quick Start Guide (188 KB)
Galaxy S20 5G SCG01	Notes on Usage (728 KB)
Galaxy Z Flip SCV47	Quick Start Guide (222 KB)
Galaxy Z Flip SCV47	Notes on Usage (650 KB)
Galaxy A20 SCV46	Basic Manual (5.4 MB)
Galaxy A20 SCV46	Notes on Usage (693 KB)
Galaxy Note10+ SCV45	Basic Manual (4.8 MB)
Galaxy Note10+ SCV45	Notes on Usage (821 KB)
Galaxy Fold SCV44	Basic Manual (5.8 MB)
Galaxy Fold SCV44	Setting Guide (9.7 MB)
Galaxy A30 SCV43	Basic Manual (13.7 MB)
Galaxy A30 SCV43	Setting Guide (30.6 MB)
Galaxy S10+ SCV42	Basic Manual (3.5 MB)
Galaxy S10+ SCV42	Setting Guide (6.6 MB)
Galaxy S10 SCV41	Basic Manual (3.4 MB)
Galaxy S10 SCV41	Setting Guide (6.6 MB)
Galaxy Note9 SCV40	Basic Manual (4.1 MB)
Galaxy Note9 SCV40	Setting Guide (6.9 MB)
Galaxy S9+ SCV39	Basic Manual (3.8 MB)
Galaxy S9+ SCV39	Setting Guide (6.6 MB)
Galaxy S9 SCV38	Basic Manual (3.8 MB)
Galaxy S9 SCV38	Setting Guide (6.5 MB)
Galaxy Note8 SCV37	Basic Manual (3.1 MB)
Galaxy Note8 SCV37	Setting Guide (8 MB)
Galaxy S8 SCV36	Basic Manual (2.3 MB)
Galaxy S8 SCV36	Setting Guide (8 MB)
Galaxy S8+ SCV35	Basic Manual (2.4 MB)
Galaxy S8+ SCV35	Setting Guide (7.8 MB)
Galaxy S7 edge SCV33	Basic Manual (8.7 MB)
Galaxy S7 edge SCV33	Setting Guide (9.5 MB)
Galaxy A8 SCV32	Basic Manual (6.7 MB)
Galaxy A8 SCV32	Setting Guide (6.7 MB)
Galaxy S6 edge SCV31	Basic Manual (6.9 MB)
Galaxy S6 edge SCV31	Setting Guide (12.5 MB)
GALAXY Note Edge SCL24	Basic Manual (2.0 MB)
GALAXY Note Edge SCL24	Setting Guide (4.2 MB)
GALAXY S5 SCL23	Basic Manual (6.2 MB)
GALAXY S5 SCL23	Setting Guide (9.5 MB)
GALAXY Note 3 SCL22	Basic Manual (8.2 MB)
GALAXY Note 3 SCL22	Setting Guide (11.3 MB)
GALAXY SIII Progre SCL21	Basic Manual (6.4 MB)
GALAXY SIII Progre SCL21	Setting Guide (10.5 MB)
GALAXY S II WiMAX ISW11SC	Basic Manual (4.5 MB)

SHARP

Model name	Foreign Language Manuals * “Basic Manual” and “Quick Start Guide” posted only for models that are compatible with au World Service and/or a bilingual interface.
AQUOS sense3 basic SHV48	Quick Start Guide (158KB)
AQUOS sense3 basic SHV48	Notes on Usage (362KB)
AQUOS R5G SHG01	Quick Start Guide (216KB)
AQUOS R5G SHG01	Notes on Usage (501KB)
AQUOS zero2 SHV47	Basic Manual (6.4MB)
AQUOS zero2 SHV47	Precautions (462KB)
AQUOS sense3 SHV46	Basic Manual (5.5MB)
AQUOS sense3 SHV46	Precautions (965KB)
AQUOS sense3 SHV45	Basic Manual (1.4MB)
	Setting Guide (3.8MB)
	Precautions (915KB)
AQUOS R3 SHV44	Basic Manual (1.8MB)
	Setting Guide (7.8MB)
	Precautions (448KB)
AQUOS sense2 SHV43	Basic Manual (1.3MB)
	Setting Guide (4.5MB)
	Precautions (362KB)
AQUOS R2 SHV42	Basic Manual (1.9MB)
	Setting Guide (7MB)
	Precautions (412KB)
AQUOS R compact SHV41	Basic Manual (1.4MB)
	Setting Guide (7.8MB)
	Precautions (421KB)
AQUOS sense SHV40	Basic Manual (1.4MB)
	Setting Guide (5.7MB)
	Precautions (336KB)
AQUOS R SHV39	Basic Manual (2.9MB)
	Setting Guide (9.8MB)
	Precautions (453KB)
AQUOS SERIE mini SHV38	Basic Manual (4.5MB)
	Setting Guide (17MB)
	Precautions (1.3MB)
AQUOS U SHV37	Basic Manual (2.7 MB)
	Setting Guide (16.7 MB)
	Precautions (436 KB)
BASIO2	Basic Manual (9.1 MB)
AQUOS U SHV35	Basic Manual (3.4 MB)
	Setting Guide (17.7 MB)
	Precautions (1.3 KB)
AQUOS SERIE SHV34	Basic Manual (4.5 MB)
	Setting Guide (18.7 MB)
	Precautions (1.5 KB)
AQUOS SERIE mini SHV33	Basic Manual (5.7 MB)
	Setting Guide (22 MB)
	Precautions (1.2 KB)
AQUOS SERIE SHV32	Basic Manual (1.4 MB)
	Setting Guide (7.0 MB)
	Precautions (368 KB)
AQUOS SERIE mini SHV31	Basic Manual (4.1 MB)
	Setting Guide (23.1 MB)
	Precautions (434 KB)
AQUOS SERIE SHL25	Basic Manual (1.68 MB)
	Setting Guide (6.16 MB)
	Precautions (391 KB)
AQUOS PHONE SERIE mini SHL24	Basic Manual (2.21 MB)
	Setting Guide (5.63 MB)
	Precautions (458 KB)
AQUOS PHONE SERIE SHL23	Basic Manual (3.5 MB)
AQUOS PHONE SERIE SHL23	Setting Guide (5.3 MB)
AQUOS PHONE SERIE SHL22	Basic Manual (3.6 MB)
AQUOS PHONE SERIE SHL22	Setting Guide (3.7 MB)
AQUOS PHONE SERIE SHL21	Basic Manual (3.3 MB)
AQUOS PHONE SERIE SHL21	Setting Guide (3.7 MB)
AQUOS PHONE CL IS17SH	Basic Manual (3.6 MB)
AQUOS PHONE CL IS17SH	Setting Guide (4.9 MB)
AQUOS PHONE SL IS15SH	Basic Manual (3.5 MB)
AQUOS PHONE SL IS15SH	Setting Guide (4.6 MB)
AQUOS PHONE SERIE ISW16SH	Basic Manual (3.9 MB)
AQUOS PHONE SERIE ISW16SH	Setting Guide (8.4 MB)
AQUOS PHONE IS14SH	Basic Manual (9.0 MB)
AQUOS PHONE IS13SH	Basic Manual (8.1 MB)
AQUOS PHONE IS12SH	Basic Manual (4.4 MB)
AQUOS PHONE IS12SH	Chinese Simple Manual (589 KB)
AQUOS PHONE IS11SH	Basic Manual (5.3 MB)
AQUOS PHONE IS11SH	Chinese Simple Manual (597 KB)
IS05	Basic Manual (7.1 MB)
IS05	Chinese Simple Manual (570 KB)
IS03	Basic Manual (2.6 MB)
IS03	Chinese Simple Manual (667 KB)
IS01	Basic Manual (10.5 MB)
IS01	Chinese Simple Manual (967 KB)

Sony mobile communications

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
Xperia 10 Ⅱ SOV43	Basic Manual (361 KB)
Xperia 10 Ⅱ SOV43	Safety precautions (234 KB)
Xperia 1 Ⅱ SOG01	Basic Manual (359 KB)
Xperia 1 Ⅱ SOG01	Safety precautions (243 KB)
Xperia 8 SOV42	Basic Manual (3.2 MB)
Xperia 8 SOV42	Safety precautions (235 KB)
Xperia 5 SOV41	Basic Manual (3.4 MB)
Xperia 5 SOV41	Safety Precautions (240 KB)
Xperia 1 SOV40	Basic Manual (1.7 MB)
	Setting Guide (3.8 MB)
	Safety Precautions (231 KB)
Xperia XZ3 SOV39	Basic Manual (2.6 MB)
	Setting Guide (3.4 MB)
	Safety Precautions (2.2 MB)
Xperia XZ2 Premium SOV38	Basic Manual (2.5 MB)
	Setting Guide (3.3 MB)
	Safety Precautions (2.2 MB)
Xperia XZ2 SOV37	Basic Manual (2.6 MB)
	Setting Guide (3.7 MB)
	Safety Precautions (2.1 MB)
Xperia XZ1 SOV36	Basic Manual (2.2 MB)
	Setting Guide (3.1 MB)
	Safety Precautions (2.1 MB)
Xperia XZs SOV35	Basic Manual (2.5 MB)
	Setting Guide (3.6 MB)
	Safety Precautions (2.0 MB)
Xperia XZ SOV34	Basic Manual (3.0 MB)
	Setting Guide (3.8 MB)
	Safety Precautions (2.1 MB)
Xperia X Performance SOV33	Basic Manual (2.3 MB)
	Setting Guide (3.7 MB)
	Safety Precautions (2.1 MB)
Xperia Z5 SOV32	Basic Manual (1.2 MB)
	Setting Guide (1.2 MB)
	Safety Precautions (2.3 MB)
Xperia Z4 SOV31	Basic Manual (1.0 MB)
	Setting Guide (1.8 MB)
	Safety Precautions (2.2 MB)
Xperia Z3 SOL26	Basic Manual (1.2 MB)
	Setting Guide (1.8 MB)
	Safety Precautions (2.9 MB)
Xperia ZL2 SOL25	Basic Manual (1.7 MB)
	Setting Guide (1.4 MB)
	Safety Precautions (2.9 MB)
Xperia Z Ultra SOL24	Basic Manual (2.1 MB)
	Setting Guide (2.6 MB)
	Safety Precautions (2.6 MB)
Xperia Z1 SOL23	Basic Manual (1.7 MB)
	Setting Guide (2.8 MB)
	Safety Precautions (2.9 MB)
Xperia UL SOL22	Basic Manual (1.3 MB)
	Setting Guide (2.7 MB)
	Safety Precautions (2.6 MB)
Xperia VL SOL21	Basic Manual (2.5 MB)
	Setting Guide (9.8 MB)
	Safety Precautions (2.9 MB)
Xperia acro HD IS12S	Start Guide (2.1 MB)
	Setting Guide (1.9 MB)
	Safety Precautions (2.8 MB)
Xperia acro IS11S	Basic Manual (2.0 MB)

CASIO

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
G'zOne TYPE-L CAL21	Basic Manual (3.5 MB)
G'zOne TYPE-L CAL21	Setting Guide (2.4 MB)
G'zOne IS11CA	Basic Manual (3.8 MB)
G'zOne IS11CA	Chinese Simple Manual (652 KB)

FUJITSU

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
ARROWS Z FJL22	Basic Manual (598 KB)
	Setting Guide (871 KB)
	Safety Precautions (496 KB)
ARROWS ef FJL21	Basic Manual (1.9 MB)
ARROWS ef FJL21	Setting Guide (895 KB)
ARROWS Z ISW13F	Basic Manual (1.9 MB)
ARROWS Z ISW13F	Setting Guide (1.0 MB)
ARROWS ES IS12F	Basic Manual (1.3 MB)
ARROWS Z ISW11F	Basic Manual (1.3 MB)

iida

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
INFOBAR A03	Basic Manual (995 KB)
	Setting Guide (1.5 MB)
	Precautions (832 KB)
INFOBAR A02	Basic Manual (6.9 MB)
INFOBAR A02	Setting Guide (12.3 MB)
INFOBAR C01	Basic Manual (8.0 MB)
INFOBAR A01	Basic Manual (4.6 MB)
INFOBAR A01	Chinese Simple Manual (538 KB)

MOTOROLA

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
MOTOROLA RAZR™ IS12M	Basic Manual (14.2 MB)
MOTOROLA PHOTON™ ISW11M	Basic Manual (22.3 MB)

NEC

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
MEDIAS BR IS11N	Basic Manual (3.0 MB)

PANTECH

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
VEGA PTL21	Basic Manual (4.6 MB)
	Setting Guide (15.8 MB)
	Chinese Simple Manual (simplified) (753 KB)
	Chinese Simple Manual (traditional) (754 KB)
	Korean Simple Manual (434 KB)
	Portuguese Simple Manual (709 KB)
MIRACH IS11PT	Basic Manual (1.9 MB)
	Chinese Basic Manual (simplified) (1.1 MB)
	Chinese Basic Manual (traditional) (2.8 MB)
	Korean Basic Manual (921 KB)
	Portuguese Basic Manual (2.4 MB)
SIRIUS α IS06	Basic Manual (8.8 MB)
	Korean Manual (9.8 MB)
	Chinese Manual (12.2 MB)

TOSHIBA

Model name	Foreign Language Manuals *Basic Manuals are posted only for models that are compatible with au World Service and/or a bilingual interface.
REGZA Phone IS11T	Basic Manual (2.3 MB)
REGZA Phone IS11T	Chinese Simple Manual (552 KB)
Windows® Phone IS12T	Basic Manual (1.4 MB)
Windows® Phone IS12T	Chinese Simple Manual (1.1 MB)
IS04	Basic Manual (7.8 MB)
IS04	Chinese Simple Manual (751 KB)
IS02	English Simple Manual (493 KB)
IS02	Chinese Simple Manual (527 KB)

*The download process may be time-consuming when using an analog (or similar) connection due to the extremely large volume of the download data.