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au PAY·au PAY Market

au PAY

au PAY

A cashless lifestyle with "au PAY"

Charging your au PAY makes your daily shopping activities more convenient. Ponta points can be charged at a cost-effective price of 1 yen per point. Payment methods include the 2 types: au PAY and au PAY Prepaid Card*1. Earn points every time you spend.
Credit cards available for no annual membership fee if you are an au user. Earn more Ponta points. Profit more through au payment and as a set with au Denki. Gold card also available.

*1: Customers who are not users of au mobile phones, but want to issue au PAY Prepaid Cards must have an au ID linked to an au Jibun Bank account.

"au PAY" and "au PAY Prepaid Card" are also available for customers using services other than au!

au PAY app (former au WALLET app)

An app that enables convenient use of payment services such as au PAY, au PAY Prepaid Card, and au PAY Credit Card. Including verification of Ponta points and charging to au PAY, users can use au Simple Payment as well as verify their au Jibun Bank balance and benefits on a screen optimized for viewing on their smartphones.

About au PAY Prepaid card and Credit card

About au PAY

Makes shopping activities convenient

Until now So much spare change..., Could not remember how much you spent→If you had au PAY Smart payment even at convenience stores, Check how much you spent on the app, Earn pointsUntil now So much spare change..., Could not remember how much you spent→If you had au PAY Smart payment even at convenience stores, Check how much you spent on the app, Earn points

Earn more points by shopping!

Earned points can be charged at a rate of 1 yen per point and use them the next time you shop.

Even if you are not an au user!

  • Earn points automatically based on your au usage fees from the previous month *3(Earn points for each 1,100 yen(tax included) you spend)

    Earn points automatically based on your au usage fees from the previous month*3(Earn points for each 1,100 yen(tax included) you spend)

  • Earn points through games and questionnaires(GET points for free)

    Earn points through games and questionnaires (GET points for free)

How to earn more points (in Japanese only)

*3: Point earning conditions vary by rate plan. Ponta points are added based on your monthly usage amount per line. Basic charges and calling charges are services for which points are applied. Consumption taxes, commission charges, use charges for paid websites, use charges for au Simple Payment, fixed-line communication internet service charges (providers other than au net one), and device rental are not eligible for point acquisition.
Services where points for "au Date MAX Plan Pro / au Date MAX Plan Netflix Pack / au Flat Plan 25 Netflix Pack N / au Flat Plan 20 N / au Flat Plan 7 Plus N / New au Adjust Plan N / au Adjust Plan N (s) / New au Adjust Plan [1] / au Adjust Plan [2] / au Adjust Plan (s) [1] / au Flat Plan 7 Plus [1] / au Flat Plan 20 [1] / au Flat Plan 25 Netflix Pack [1] / au Flat Plan 30 [2] / au Date MAX Plan [1] / Flat-rate Data 1 - 30 [3] / LTE Plan [3] / Junior Smartphone Plan [1] / Flat-rate Data 1 - 5 (Feature Phones)" are acquired are integrated with "au STAR long-term courtesy points" and points are applied only through "au STAR long-term courtesy points" (registration for au STAR membership required). The Junior Smartphone Plan is not eligible for point acquisition.
[1]Applications are no longer accepted as of September 30, 2019
[2]Applications are no longer accepted as of June 30, 2019
[3]Applications are no longer accepted as of August 31, 2019

「au PAY balance」 Easily charge anytime with the au PAY app (former au WALLET app).「au PAY balance」 Easily charge anytime with the au PAY app (former au WALLET app).

au PAY lineup

Payment methods that use the au PAY balance are au PAY and au PAY Prepaid Card.
Use the services accordingly depending on the store for smart and beneficial shopping.

Note​​​​

  • Verify details and notes related to application and use of the prepaid card on the detail page of the card.
  • Customers who are not users of au mobile phones must have an au Jibun Bank account under their name in order to apply for an au PAY Prepaid Card. Customers who do not have an au Jibun Bank account may apply for an au Jibun Bank account during the application procedure for the au PAY Prepaid Card.

au PAY Market

A service that will turn you into a shopping expert.
Buy recommended products online or at an au shop. When shopping online, you can enjoy limited-time sales. At an au shop, you can apply to receive a water cooler.* The online store and au shops carry different products.

au PAY Market au PAY Market

Point 1

Get great bargains at reasonable prices!

au PAY Market (online) is an online service where you can enjoy limited-time sale shopping.
You can also purchase experiences not available at an au shop (a trip, a meal at a restaurant, etc.), so check out this online store and enjoy a relaxed shopping experience.
Furthermore, at the au PAY Market (au shop), you can apply to receive a Frecious water cooler, bringing you clean and refreshing natural water from Mt. Fuji.
Point 2

Payment and repurchasing is simple

Pay together with your au communications charges. Use your au PAY Card or au PAY Credit card.
You can easily purchase items you previously bought using your PC or smartphone, making buying daily necessities convenient.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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