au PAY Prepaid Card

One in two au users use an au PAY Prepaid Card.
Are you missing out?

  • *au PAY Prepaid Card holders / au subscribers
    (As of March 2018, researched by KDDI)
  • au PAY Prepaid Card
  • au PAY Prepaid Card

Earn points!

points

Earn Ponta points during regular
shopping. Then use points to shop!

Easy to own!

family

No membership, annual fee or
screening. Any au user can own one!

Use anywhere!

Mastercard(R)

Use at convenience stores and
supermarkets all over Japan and wherever
Mastercard® is accepted! It’s prepaid, so you
can control how much you spend.

Notes:

  • *Ponta points can be charged only once per month (maximum ¥20,000(non-taxable))
  • *Requires an au ID issued to those with an individual contract for an au device, au HIKARI, etc.
  • *The card may not be accepted for payment by all stores or services (such as for au and other communication fees, utilities, gasoline (with some exceptions), highway toll, etc.)
  • *A 4% service charge will be added for overseas card use.
  • *Points are added at a later date (up to two months later).
  • Apply for au PAY Prepaid Card? Visit our store.

au PAY Prepaid Card –
the best features of various types of cards.
Amazingly handy every day.

Three features of au PAY Prepaid Card

1. Points add up for you to use!

Earn more and more points!*1 *2

At convenience stores and
supermarkets in Japan,
for online shopping, etc.

cart

*3

Automatically based on
monthly au usage charge.

Mobile Phone

*4

  • Notes:
  • *1Points are added at a later date (up to two months later).
  • *2Some services may not earn points.
  • *3Points cannot be transferred to Mobile Suica.
  • *4Point earning conditions vary by contract rate plan. Ponta points are added based on your monthly usage amount per line. Basic charges and calling charges are services for which points are applied. Consumption taxes, commission charges, use charges for paid websites, use charges for au Simple Payment, fixed-line communication internet service charges (providers other than au net one), and device rental are not eligible for point acquisition. Services where points for "au Date MAX Plan Pro / au Date MAX Plan Netflix Pack / au Flat Plan 25 Netflix Pack N / au Flat Plan 20 N / au Flat Plan 7 Plus N / New au Adjust Plan N / au Adjust Plan N (s) / New au Adjust Plan [1] / au Adjust Plan [2] / au Adjust Plan (s) [1] / au Flat Plan 7 Plus [1] / au Flat Plan 20 [1] / au Flat Plan 25 Netflix Pack [1] / au Flat Plan 30 [2] / au Date MAX Plan [1] / Flat-rate Data 1 - 30 [3] / LTE Plan [3] / Junior Smartphone Plan [1]/ Flat-rate Data 1 - 5 (Feature Phones)" are acquired are integrated with "au STAR long-term courtesy points" and points are applied only through "au STAR long-term courtesy points" (registration for au STAR membership required). The Junior Smartphone Plan is not eligible for point acquisition.
    • [1]Applications are no longer accepted as of September 30, 2019
    • [2]Applications are no longer accepted as of June 30, 2019
    • [3]Applications are no longer accepted as of August 31, 2019

Use your points!

Ponta points 1points 1yen

Add Ponta points to your au PAY Prepaid Card and use them for shopping.*5

You can add your Ponta points to your au PAY Prepaid Card.*6 Earn, use and save all the way.

  • Notes:
  • *5Up to ¥20,000(non-taxable)/month, The charge is made in ¥100 increments.
  • *6au users under 20 years old cannot charge from au points to au PAY balance. The charge screen may inaccurately indicate "0 points" when a charge is attempted.
  • Apply for au PAY Prepaid Card? Visit our store.

2. Payment is so convenient!

Mastercard

Accepted worldwide at more than 43.3 million stores*
where Mastercard® is accepted.
Truly reliable!

*Reference: September 2016 Nilson Report

Benefit 1 Huge number of shops

Example, 7-Eleven, LAWSON, FamilyMart, Circle K Sunkus, MINI STOP

Use the card at many shops near you and convenience stores all over Japan. Handy, quick payment with no need for coins.

Benefit 2 Online use

Example, Amazon.co.jp, iTunes Store, au PAY Market

Of course, online payment is possible. Students
who don't own credit cards can shop online with this card.

figiure

Benefit 3 Easy to use

Just hand your card to the cashier and say “I' ll pay with this card”.

  • Apply for au PAY Prepaid Card? Visit our store.

3. Simply charge from your smartphone!

How to charge

No charging fee

capture

When your balance is low,
you can easily charge the card with the special app
in your smartphone, anywhere, anytime.
Then use your card for payment.

Via special app
(Japanese Only)

Via special app (Japanese Only)

APP Store au Market

*The app links you to a site.
(Compatible models: iOS8.0 and over / smartphone , tablet and Android™ 4.0 and over)
* May be downloaded in advance for customers using Android™ devices.
* Additional packet communication charges are incurred if used on au smartphones.

Via web
(Japanese Only)

Via web (Japanese Only)

Visit the au PAY website

At an au Shop

shop

Find your nearest au Shop

*You can only charge with cash
* Cash charging services at au shop “store counters” and “self-charge machines” ended at the end of June 2019. Cash charging will be available at auSaKuTTO machines installed at some au shops even after July 2019.

Convenience stores
(Japanese Only)

Convenience stores

Click here for details

How to charge

au Easy Payment

au Easy Payment

au Jibun Bank

au Jibun Bank

Credit cards

Credit cards

Cash

Cash

Notes:

  • * Charged amount cannot be canceled or redeemed for cash.
  • Apply for au PAY Prepaid Card? Visit our store.

How to apply

Quick online application

STEPfigure

Your card will be issued at a later date after your application has been processed.
You can also apply at your nearest au Shop (when creating a new contract or changing models).

  • Apply for au PAY Prepaid Card? Visit our store.

How to activate your au PAY Prepaid Card

After receiving your au PAY Prepaid Card, press the “Get Started” button to activate service.

Via special app (Japanese Only)

Via special app(Japanese Only) APP Store
au Market

* The app links you to a site.
(Compatible models: iOS8.0 and over /smartphone,tablet and Android™ 4.0 and over)
* May be downloaded in advance for customers using Android™ devices.
* Additional packet communication charges are incurred if used on au smartphones.

Notes

  • * au PAY Card is only issued to those with an individual contract for an au device, au HIKARI or au HIKARI Chura.
  • * An au ID is required to apply for an au PAY Card.
  • * Only one au PAY Prepaid Card is issued per au ID.
  • * We will accept an application from a minor, with the assumption that approval has been granted from the parent/guardian.
  • * For customers who apply using a user registration system, the card will be issued under the contractor’s name.
  • * Business contractors and customers under prepaid or MVNO contract cannot apply for this card.
  • * The card is valid for 5 years from the issued date. A renewal notice will be sent to you before the card expires. There is no charge for card renewal.
  • * au PAY Prepaid Card is not a credit card.
  • * Publishers: KDDI Corporation, Okinawa Cellular Telephone Company, WebMoney Corporation
  • Apply for au PAY Prepaid Card? Visit our store.

トップへ

  • All of the indicated amounts include tax unless otherwise specified.
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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