Mobile Phones

au mobile phone lineup

One of the reasons that au is the carrier with the highest customer satisfaction rate in Japan.
Learn more about our device; portable phones, and cellular phones, and cellphones you can use in Japan.

Looking for more?

Find the best mobile

Find the best mobile

Revise my plan

Revise my plan

Use our services

Use our services

Get more help

Get more help


Please review the FAQs before contacting Customer Center.

Related Information

Important Information

Notice on subscription, emergency and various news release.

Upgrade Program

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  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)