au ID

Enjoy more savings, convenience, and fun by taking advantage of au ID!

What is au ID?

What is au ID?

au ID is an ID that allows you to use au services and content conveniently from mobile phones or computers.

  • The default au ID is your au mobile phone number if you are an au mobile phone user and have not registered or set your ID. au ID is not available for some models, such as mamorino and Mi-Look.
  • Customers using the following Internet services can also use au ID.
  • au HIKARI/au HIKARI Chura
  • au one net (FLET'S Hikari, commufa Hikari, WiMAX, Mobile Phone, and Content courses)
  • Mansion-plus Phone
  • Cable-plus Phone
  • Home-plus Phone

Your everyday life with au is more convenient!

Your everyday life with au is more convenient!

Using au ID makes your payment at online or brick-and-mortar stores more convenient. In addition, you can easily check your au usage charges, contract details, and perform procedures online.

Easy to play fun-packed content!

Easy to play fun-packed content!

A wide range of services is offered that enables you to enjoy apps, movies, anime, music, and e-books for monthly fees. A lot of entertainment is available. With amusing content that suits you, your smartphone life will be more enjoyable.

When using your au ID

  • All of the indicated amounts include tax unless otherwise specified.
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)