au iPhone lineup, one of the reasons that au is the carrier with the highest customer satisfaction rate in Japan.

Charge simulation (in Japanese only)


  • Model change
  • Switch from other carrier (MNP)
  • New contract

Talk time

  • Short
  • Normal
  • Long

Items you need to bring to a store

Necessary items to bring to an au shop in Japan.


Do you have an iPad? With au, you can enjoy a combination of an iPhone and iPad with savings!

Save on an iPad by subscribing in combination with an iPhone! (in Japanese only)

For business

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

  • By e-mailSend e-mail