au iPhone lineup, one of the reasons that au is the carrier with the highest customer satisfaction rate in Japan.

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Items you need to bring to a store

Necessary items to bring to an au shop in Japan.


Do you have an iPad? You can enjoy a combination of an iPhone and iPad with savings!

For business

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

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