Using in Venezuela (au World Service)

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If you are using a 5G SA device, please select your device's model name with "(5G SA)".

	Inquiries	au users	UQ mobile users	povo1.0 users
Online Support	all inquiries	au message support https://www.au.com/support/inquiry/message/ AI:24 hours a day (Advisor available: 10:00-22:00 JST) Japanese Only	UQ mobile chat https://www.uqwimax.jp/mobile/support/contact/chat/ AI:24 hours a day (Advisor available: 10:00-22:00 JST) Japanese Only	povo1.0 chat https://povo.au.com/support/ AI:24 hours a day (Advisor available: 10:00-22:00 JST) Japanese Only
Calling from Japan	all inquiries	157 no charge Operator available: 9:00-20:00 Automatic voice response: 20:00-9:00	0120-929-818 no charge Operator available: 10:00-19:00 Automatic voice response: 19:00-10:00	N/A
Callng from overseas	about au Unlimited Data Overseas / World Data Flat	+81-3-6670-6944 no charge when you call from your au/UQ mobile/povo1.0 device 24 hours a day, Press and hold "0" or "*" to dial "+". How to dial "+" may differ depending on your mobile phone model.
Callng from overseas	Other inquiries	+81-3-6670-6944 no charge when you call from your au device 24 hours a day, Press and hold "0" or "*" to dial "+". How to dial "+" may differ depending on your mobile phone model.	+81-3-6327-5005 Int’l toll applied 10:00-19:00 JST Press and hold "0" or "*" to dial "+". How to dial "+" may differ depending on your mobile phone model.	N/A

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