Store Locator

Phone Number for Inquiries When Overseas

Please make inquiries to the following numbers
from all of your travel destinations.

When calling from an au mobile phone (free of charge)

	au users	UQ mobile users		povo1.0 users
Inquiries	all inquiries	about World Data Flat	Other inquiries	about World Data Flat
From the inland Japan	157	0120-929-818		Make your inquiry via povo1.0 chat bot. https://povo.au.com/support/
Available hours and fees	24 hours a day, no charge	9:00-20:00, no charge		24 hours a day, no charge
from overseas	+81-3-6670-6944 Press and hold “0” or “*” to dial “+”. How to dial “+” may differ depending on your mobile phone model.	+81-3-6670-6944 Press and hold “0” or “*” to dial “+”. How to dial “+” may differ depending on your mobile phone model.	+81-3-6327-5005 Press and hold “0” or “*” to dial “+”. How to dial “+” may differ depending on your mobile phone model.	+81-3-6670-6944 Press and hold “0” or “*” to dial “+”. How to dial “+” may differ depending on your mobile phone model.
Available hours and fees	24 hours a day, no charge	24 hours a day, no charge	9:00-20:00 (Japan Standard Time), Int’l toll applied	24 hours a day, no charge

When calling from a general (free of charge)

International access numbers for major countries and regions

Country/region name

America (Including Alaska and Hawaii) , Canada, Guam,
Saipan, Jamaica, Bahamas, Bermuda,
Puerto Rico, United States Virgin Islands

India, Sri Lanka, China, Bangladesh,
the Philippines, Vietnam, Macau, Malaysia,
New Zealand, Israel,
United Kingdom, Italy, Austria, the Netherlands,
Switzerland, Spain, Czech, Germany, Turkey, Egypt,
France, Belgium, Monaco, Romania, Argentina, Costa Rica,
Peru, Mexico

South Korea

Indonesia, Singapore, Thailand, Hong Kong

Taiwan

Brazil

Australia

Russian Fed.