Using in Nigeria (au World Service)

  1. 1Select destination
  2. 2Select model
  3. 3Table of charges

If you are using a 5G SA device, please select your device's model name with "(5G SA)".

Contact

Inquiries

au users

UQ mobile users

povo1.0 users

Online Support

all inquiries

au message support

AI:24 hours a day
(Advisor available: 10:00-22:00 JST)
Japanese Only

UQ mobile chat

AI:24 hours a day
(Advisor available: 10:00-22:00 JST)
Japanese Only

povo1.0 chat

AI:24 hours a day
(Advisor available: 10:00-22:00 JST)
Japanese Only

Calling from Japan

all inquiries

157
no charge

Operator available:
9:00-20:00
Automatic voice response:
20:00-9:00

0120-929-818
no charge

Operator available:
9:00-20:00
Automatic voice response:
20:00-9:00

N/A

Callng from overseas

about World Data Flat

+81-3-6670-6944
no charge when you call from your au/UQ mobile/povo1.0 device

24 hours a day,

  • Press and hold "0" or "*" to dial "+".
    How to dial "+" may differ depending on your mobile phone model.

Other inquiries

+81-3-6670-6944
no charge when you call from your au device

24 hours a day,

  • Press and hold "0" or "*" to dial "+".
    How to dial "+" may differ depending on your mobile phone model.

+81-3-6327-5005
Int’l toll applied

9:00-20:00 JST

  • Press and hold "0" or "*" to dial "+".
    How to dial "+" may differ depending on your mobile phone model.

N/A

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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