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The prepaid service allows you to make international calls by using KDDI 001 service without subscription.

How to dial

Using with a CDMA prepaid phone

  • 1

    001

  • 2

    010

  • 3

    country code

  • 4

    phone number*1

Using with your current au phone

  • 1

    1401

  • 2

    001

  • 3

    010

  • 4

    country code

  • 5

    phone number*1

  1. If the phone number starts with a 0, do not dial that 0 (there are some exceptions to this).
  • Some special phone numbers are not accessible from general au phones.

Calling charges

Special prepaid service calling charges set by KDDI apply. The charges are the same for all time slots.
You can also make international calls with general credit cards and prepaid cards issued by international telephone companies.

Country / region name

Call time
(amount of seconds callable for ¥20 (tax exempt))

USA (including Hawaii and Alaska)

12 sec.

Canada

9 sec.

Other North American countries (Mexico, etc.)

7 sec.

Guam & Saipan

9 sec.

South Korea

9 sec.

China, Taiwan, Macao

8 sec.

Singapore

7 sec.

Philippine

7 sec.

Thailand, Indonesia, Malaysia

6 sec.

Vietnam, Myanmar, Cambodia

5 sec.

Democratic People's Republic of Korea (North Korea)

8 sec.

India

5 sec.

Other South Asian countries (Sri Lanka, etc.)

5 sec.

England

6 sec.

Germany & France

6 sec.

Other Western European countries (Italy, etc.)

6 sec.

Other European countries (Russia, etc.)

6 sec.

Other European countries (Russia, etc.)

5 sec.

Australia

7 sec.

New Zealand

7 sec.

Other Oceanic countries (Fiji, etc.)

6 sec.

Brazil

4 sec.

Peru

4 sec.

Other Latin American countries (Argentina, etc.)

4 sec.

West Indies (Cuba, etc.)

5 sec.

Middle East (UAE, etc.)

4 sec.

Africa

4 sec.

FAQ

Please review the FAQs before contacting Customer Center.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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