Customer Support

Inquiries about iPhone

Technical inquiries about au iPhone

au iPhone Technical Support corresponds an inquiry.
Available 365 days a year/Operator-assisted call
9:00 ~ 19:00 (weekdays)
9:00 ~ 17:00 (weekends and holidays)           

toll call 0077-7066 (toll free) from au mobile phone/general phone

iPhone Easy Setup Guide [PDF]

Product Information (Link to Apple’s website)

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)