Our Movies

Let us help you through solving some common questions and issues.

Service Movies - Explore Our Service

  • movie thumbnail

    Our International Service

    Check our international support services for international customers.[3:08]

  • movie thumbnail

    Cellphone Contract in Japan

    Check out how to get a cellphone contract in Japan.[4:35]

  • movie thumbnail

    au International Calling FLAT

    Great deal with usability. Our exclusive international calling service.[0:30]
    'Free Initial Flat Rate Charge for au International Calling FLAT' will be applied for new subscribers after May 31, 2017.

Support Movies - View Movies for Better Experience.

  • movie thumbnail

    How to check my bill on ineternet?

    Need a help to find out about your bill? This movie introduces steps of how to check your bill on internet.[2:56]

  • movie thumbnail

    Setting my au ID

    Having trouble with creating your au ID? This movie introduces steps of how to set up your au ID for the first time.[1:48]

  • movie thumbnail

    Forgot my au ID / Password

    Forgot your au ID or/and password? This movie introduces steps of how to re-create your account.[1:46]

Portuguese

  • movie thumbnail

    Cellphone Contract in Japan[5:00]

  • movie thumbnail

    Setting my au ID[1:50]

  • movie thumbnail

    Forgot my au ID / Password[2:43]

Chinese

  • movie thumbnail

    Cellphone Contract in Japan[5:41]

  • movie thumbnail

    How to check my bill on ineternet?[3:24]

  • movie thumbnail

    Setting my au ID[1:41]

  • movie thumbnail

    Forgot my au ID / Password[2:05]

Vietnamese

  • movie thumbnail

    Cellphone Contract in Japan[5:11]

close
Video

close

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

  • By e-mailSend e-mail

x