What to Bring

What should I bring to get started?

Getting a device in Japan means making a contract with a mobile carrier. In order to make a purchase, bring the documents below. Check here for further information.

Resident Card Passport Credit Card or Bank Card(Cash Card)

Click the link below for more details.
Items to prepare (for a new contract/model change/MNP)

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

  • By e-mailSend e-mail

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