【au/UQ mobile】How can I apply to receive/cancel my Billing Statement
You can do both procedures through the web. If you apply to receive the Billing Statement, a fee of 220 yen (200 yen excluding tax) will be charged.
- It will be added to your monthly bill
How to apply/cancel
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For customers with the default payment method set as paper billing, the Billing Statement will be issued regardless of whether you have applied for it or not. To change your payment method, please follow the steps below.
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1
Customers with au contract, log in with your au ID from My au (web).
Customers with UQ mobile (5G compatible plan) contract, log in with your au ID from My UQ mobile.
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2
Select "My au TOP" and tap on "Billing/Payment Procedures List" [請求・支払関連のお手続き一覧].
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3
Tap on "Billing" [ご請求].
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4
Tap on "Apply/Cancel Billing Statement" [紙請求書の申込・廃止] in the "Billing" [請求書] item.
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5
Check "I agree to the above important matters" [上記重要事項に同意します] and tap on "Agree and proceed" [同意して手続きに進む].
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6
Select the billing code you want to process, check the "New Setting" [新しい設定], and tap on "Next" [次へ].
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7
Tap on "Apply with this content" [この内容で申し込む].
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8
The procedure is now completed.
- Changes will take effect from the next billing.
If you have applied for a Billing Statement
Please verify the billing address, and if you need to change it, tap on "Change billing address" [請求先住所を変更する].
To change the billing address, click here. (in Japanese only)
For customers with payment method set as paper billing and want to cancel the Billing Statement
To abolish Billing Statement, you will also need to change your payment method.
To learn how to change your payment method click here. (in Japanese only)
Important Notes
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You can only do the procedures on this page if the contract holder name and billing account holder name are the same, or if the Viewing Rights are set for the line.
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