【au/UQ mobile】I want to change my monthly payment method to direct debt from bank account/I want to change the registered bank account.
Whether you want to change from another payment method to direct debt from bank account, or register a different bank account, you can do so through My au or My UQ mobile app.
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In principle, the change will take effect from the payment of the month following the completion of the procedure.
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Customers who are billed by affiliated providers (other than au one net) should contact each provider they are using.
Procedure
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1
Access "Change Payment Method" [支払方法の変更] page.
Please enter your au ID and password.
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2
Select the service you want to do the procedure and tap on "Select"［選択］.
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3
Confirm the change timing and important notes, and tap on "Direct debit from bank account"［口座振替］.
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4
Tap on "Agree and proceed "［同意して手続きに進む］.
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5
The screen with the "Elegible Financial Institutions"[ご利用可能金融機関] will be displayed.
Scroll down and select either "Bank"[銀行] or "Shinkin Bank/Credit Union/Worker's Credit Union/Agricultural Cooperative"[信用金庫/信用組合/労働金庫/農業協同組合] in the section to select the financial institution you will use, and tap on "Next"［次へ］.
- If you are using a financial institution other than those listed, tap on "Send Application Form"［申込書を送付する］and follow the instructions to complete the procedure.
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6
Select the confirmation method after registration is completed and tap on "Next"［次へ］.
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7
Confirm the important notes and tap "Submit"［送信］.
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8
Tap on the name of the financial institution you will use.
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9
Enter the account holder's name and tap on "Next"［次へ］.
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10
Tap on "Go to Financial Institution"［金融機関へ］.
From here, you will proceed to the website of each financial institution. Please follow the on-screen instructions. If you have any questions, please contact them directly.
- The changed payment method will be reflected in My au/My UQ mobile in about 30 minutes. To confirm the payment method after the change, click here.
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