How to use : 4G LTE Smartphones

This guide describes settings that must be configured on 4G LTE Smartphones for use overseas and how to use these devices.

Before departing

  • 1

    Confirming Data Charge subscription status

    To use World Flat-rate Data, you must be subscribed to Data Charge. (Free)

    When subscribed to Data Charge, the "start service" screen will always appear before you use data communications overseas.

    • You will not incur any data communications charges until you push "start services".

    Check your subscription status and apply by clicking the button below.

  • 2

    Turn your device's international settings on [1]

    (1) Using data communications

    • In "モバイルネットワーク(Mobile network)", go to "ネットワークモード(Network mode)" and select "自動(Automatic)".
    • Check "データローミング(Data Roaming)".
    1. When subscribed to Data Charge, you will not incur any data communications charges at your travel destination until you push "利用開始(start services)".

    Setting example) Using data communications

    ■4G LTE Smartphones and Tablets

    "設定(Settings)" → 無線とネットワーク(Wireless & networks) "もっと見る(See more)" → "モバイルネットワーク(Mobile network)" → "ネットワークモード(Network mode)" → "自動(Automatic)" → Set "データローミング(Data Roaming)" to ON

    * Depending on the model, some menu names and procedure may differ. See the user manual for more information.
    * If you are still unable to use even after setting the above, turn the power off and on, and check again.

    image
    1. Select "設定(Setting)".
    image
    1. Select "もっと見る(See more)" in 無線とネットワーク(Wireless & networks)
    image
    1. Select "モバイルネットワーク(Mobile network)".
    image
    1. Select "ネットワークモード(Network mode)".
    image
    1. Select "自動(Automatic)"
    image
    1. Set "データローミング(Data roaming)" to ON.

    <If necessary> Airplane Mode setting

    If necessary, set your device to Airplane Mode during your flight.

    (2) Making calls and using SMS

    • In "モバイルネットワーク(Mobile network)", go to "ネットワークモード(Network mode)" and select "自動(Automatic)".
      • Be sure that "データローミング(Data Roaming)" is not checked.
      • Depending on the model, some menu names and procedures may differ. See the user manual for more information.

After arriving

  • 1

    Connect to the Internet

    • When subscribed to Data Charge, you will not incur any data communications charges until you push "利用開始(start services)"
    image
  • 2

    Push the "start services" button

    • Turn Wi-Fi off to display the "start services" screen.
    image

    You should now be able to use.

After returning

Restore the settings for use in Japan

If "自動(Automatic)" is selected for the network mode, you can use the device as-is.
Or, switch the network mode to "日本(Japan) (4G)" to use.

4G LTE Smartphones and tablets

"設定(Settings)" → 無線とネットワーク(Wireless & networks) "もっと見る(See more)" → "モバイルネットワーク(Mobile network)" → "ネットワークモード(Network mode)" → "日本(Japan)"

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

  • By e-mailSend e-mail

x