How to use : Using overseas (au World Service)

This guide describes settings that must be configured on au smartphones, mobile phones, and tablets for use overseas and how to use these devices.

With this you'll feel reassured! Setting and usage methods all in one guide

Setting methods differ depending on the model. Select your device below.

If you are unsure which category your device belongs to, you can find out by entering your service area and model below.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)