EZ WIN Course

Customers accessing EZweb with a CDMA 1X WIN model must subscribe to the EZ WIN Course.

Basic charges ¥300/month Application Required


What is the EZ WIN Course?

Course Monthly usage fee EZweb and email communications charges
EZ WIN Course ¥300 ¥0.2/packet
  • *EZweb communications charges are allotted to free calls on free call plans (If calling charges do not exceed free calls, packet communications charges will be applied to the free calls. Excludes subscribers of a packet communications discount service).
  • *Packet communication charges are incurred even in the case of bad reception, or when the data is not properly received.
  • *If the packet communications charges become high, the service may be suspended temporarily even subscribed to a packet communications charge flat rate service.
  • *The above packet communications charges are for usage in Japan only. Please check for overseas usage below.

Checking your packet usage

How to access

From EZweb

EZkeykey(ボタン)Top Menu(トップメニュー)My au(My au)Check(確認する)View calling charges and data transfer charges(通話料・通信料照会)

EZ List (Check of registration for fee-based content)

You can check registered fee-based content or charges.

How to access

EZkeykey(ボタン)Top Menu(トップメニュー)My au(My au)Check(確認する)Information on the fee-based services you are using(有料サービス利用情報)Check registered services (EZ List) (EZ List)(継続利用確認 (EZリスト))

Eligible models

  • Feature Phone

Discount Services

Save even more on email and EZweb with our packet communications discount service!

Double-Teigaku-Super Light


  • Customers must subscribe to the EZ WIN Course to use EZweb and email.
  • The communications charges for EZweb and email are calculated based on the amount of data transferred (number of packets) (1 packet = 128 bytes). Charges are not calculated based on the connection time.
  • Use of certain content may incur separate information charges. Also, packet communications charges are incurred even if there are no information charges.

Restrictions on use

  • If the packet communications charges for usage are high, your line may be temporarily suspended regardless of whether or not you are enrolled in a packet communications flat rate/discount service.
  • To avoid network congestion, a limit will be placed on communications speed for a whole day if you have used more than 3,000,000 packets over the three most recent days (not including the day on which the restriction is applied).
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)