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au International Calling FLAT

International calls from au (Japan) to 23 countries with flat rate! Enjoy international calls up to 750 minutes per month! Save money with ‘ Free Initial Flat Rate Charge Campaign‘!

International calls to 23 countries and regions around the world from au devices (in Japan) are available for up to 750 minutes per month!
(Up to 50 calls / month, each up to 15 minutes)

Get a Free Initial Flat Rate Charge for au International Calling FLAT!
Click here for more details.

Overview

If you apply for au International Call Flat Rate, you can make international calls with greater savings to 23 countries and regions around the world from au devices (in Japan) for up to 750 minutes (up to 50 calls/month, each up to 15 minutes) for a flat fee.

Application	Required
Flat rate	Required

Services eligible for the application and flat fee

Subscriber of any eligible Flat-rate Data Service	Flat rate
•New au Adjust Plan •au Adjust Plan(s) •au Flat Plan 7 Plus •au Data Max Plan •au Flat Plan 20 •au Flat Plan 25 Netflix Pack * Plans whose applications are no longer accepted •au Adjust Plan •au Flat Plan30 •au Flat Plan5(exclusive for student discount) •Flat-rate Data 5cp •U18 Flat-rate Data 20 •Flat-rate Data 5/8/10/13/20/30	¥980/month(tax-exempt)
* Plans whose applications are no longer accepted •Flat-rate Data 1/2/3 •Flat-rate Data 1cp/3cp •Flat-rate Data 1cp (Dedicated plan for the au Smartphone Debut Program) •Flat-rate Data cp (0.8GB)	¥1,480/month(tax-exempt)

The eligible Flat-rate Data services must be subscribed in combination one of the following rate plans.
- Unlimited Calling Plan S(Smartphone)
- Unlimited Calling Plan(Smartphone)
Unlimited Calling Plan S(a)
- Unlimited Calling Plan S(Mobile phone)
- Unlimited Calling Plan(Mobile phone)
Includes data flat rate service names with (V) and (Mobile phone).

Calling charge

Overseas calls from Japan to target countries/districts using au International Call Service (dialing 010 first★) will be charged as below.

Calling charge		Talk time/call
		Up to 15min/call	Over 15min/call
Calls/month	First 50 calls/month	Free	+¥20/30sec(tax-exempt)
	From 51st call/month	Charge that applies to each call after the 50th call ¥300/call (tax-exempt)

Eligible models

4G LTE Smartphones, iPhone (excluding iPhone 4S), 4G LTE Feature phones

Target countries/districts

China (excluding Macao)/ Philippines/ South Korea/ Thailand/ Taiwan/ Vietnam/ Hong Kong/ Malaysia/ India/ Nepal/ Brazil/ Peru/ Mainland USA (excluding Alaska)/ Canada/ Mexico/ Hawaii/ Guam/ United Kingdom/ Austria/ Netherlands/ Norway/ Portugal/ Sweden

As of August 2018

Applicable period

Rates apply from the month following the month of subscription.

Inquiries

Inquiries by Phone

Please call our Customer Service Center with your inquiries.

For details

Inquiries by E-mail

Please e-mail your inquiries to our Customer Service Center.

For details

Get a free Initial Flat Rate Charge!

Free Initial Flat Rate Charge for au International Calling FLAT

New subscribers to the au International Calling FLAT service will not be charged for the initial flat rate fee of the service.

The charge for the initial month that the service is applied is free.
Applies only 1 time per phone line.

Notes

【Voice call service】

Calling charges for up to 50 calls/month of the 010 au International Calling Service are free for calls within 15 minutes made from within Japan to eligible countries or regions. After the 50th call, excess call charge of ¥300/call (tax exempt) applies to each call separately.
Any call exceeding 15 minutes, whether among the first 50 or later calls, is subject to a ¥20(tax-exempt) charge per every additional 30 seconds.

★Calls can be also made by dialing 005345 instead of 010.

If the month changes during a call(Japan time), the call is counted in the month the call ends.
The call count will be carried over when a subscription is transferred or succeeded.
Status on service usage, such as call count, can be confirmed at au Customer Support or Customer Center(on status up to the previous day).
- au Customer Support (This month‘s calling/communication charges and data communication amount) (in Japanese only)
- For inquiries regarding smartphones and mobile phones (General inquiries)
This optional International Call Service does not include calls made from/received in overseas countries, SMS(C-mail), satellite/maritime phone calls or calls from certain phone numbers designated by au. Free International Call Service may not be applied as an optional service in the following cases:
- When mobile phones subscribed to this optional service are used by connecting to communication equipment owened by the contractor or used to automatically transmit calls via software(except in cases approved by au).
- when this service is used as a telecommunication medium, forwarding function, or a connection with services provided by other carriers in order to gain direct income through telecommunication.
- When this service is used for reasons other than making calls.
Calls not included in this free call service will be charged separately(satellite maritime phones will be charged ¥50(tax exclued) per 30 seconds).
Subscribers to 001 International call discount services such as Mobile Talk who apply for this optional service will have their 001 International call discount service subscription automatically terminated by the end of the month of subscription(or the beginning of the following month) and replaced with Fixed-rate au International Calling Service. Until automatically terminated, calls using the calling conventional method (e.g. beginning with 001010, etc.) incur calling charges even if they are within 15 minutes. Please change to the 010 au International Calling Service before making a call.
Service may not be available due to connection issues with local carriers in the country or region you are calling.

【Application of Discount】

Rates apply from the month following the month of subscription. If the subscription for optional service is cancelled during the month of subscription, no discounts will apply on a pro rata basis and a flat rate will be charged.
Optional service will be suspended when the target subscription is changed to another non-target flat-rate data (packet) communication service and will be available only during the target subscription period.
A basic monthly charge, data communication charge, option fee and universal service fee will be charged separately.