Plan Z Simple

Notice regarding ending of acceptance of new applications

As of November 7, 2018 (Wed.), new applications are no longer accepted for CDMA 1X WIN, au's communications service for 3G mobile phones.
As a result, starting November 8, 2018 (Thu.), customers can no longer apply for the price plans for 3G mobile phones, smartphones, and other data communications devices on this page.
* Customers may still apply for changes to price plans for 3G mobile phones, smartphones, and other data communications devices.

Check here for details.

New application acceptance period for the CDMA 1X WIN service ending(Japanese only)

Domestic calls between au users are free between 1:00 and 21:00, and SMS is free anytime 24 hours a day!

Application Required


Monthly basic charge After "2-year contract"[1] is applied ¥934
Before various discount services are applied ¥1,868
Free call allowance -
Domestic calling charge [2] To au mobile phones Calls made to au mobile phones between 1:00 and 21:00 are free  [2]
¥20/30 seconds
To other carriers' mobile phones or landline
Packet communications charge Domestic packet communications charge ¥0.2/packet
Packet communications flat-rate service Double-Teigaku-Super Light and IS Flat are available.
Double-Teigaku-Super Light
IS Flat
Domestic SMS (C-mail) To au mobile phones Free
To other carriers' mobile phones and PHS Sending: ¥3/time
Receiving: Free
  • * This is a rate plan exclusively for the Simple Course and cannot be used with 4G LTE  smartphones or prepaid services.
  • [1]2-year contract is offered on the basis of a two-year contract. In the case of contract termination , temporary suspension or discontinuation of 2-year contract during the contract period, a contract cancellation fee of ¥9,500 is incurred (excluding the renewal period) regardless of how many years you have subscribed to 2-year contract. The two-year contract period will be renewed automatically unless you request termination.

    2-year contract

  • [2]For calls that straddle the 1:00 or 21:00 time designations, charges are waived for the time segment straddling a time designation (30 seconds). Calls to special numbers including the Answering Service (Voice Mail) (1417) do not count as free calls to au mobile phone users.

Eligible models

  • 3G Smartphones
  • iPhone 4S
  • Feature Phone

Universal service system

In accordance with the launch of the universal service system, subscribers of au phone services have been asked to pay a "universal service fee" from billing of January 2007.

Universal service system


Notes on rate plan changes

  • Change of a rate plan usually takes effect on the month subsequent to the month in which such a request is made. However, if you apply on the last two days of a month (especially, after 8:00 PM), the change may take effect two months later (Charges for changes are free).

Notes on basic charges

  • If you sign up for a service, or cancel the contract partway through the month, the basic charges (including the free call allowance in the case of rate plans with the free call allowance) are calculated on a prorated basis.If you are subscribed to 2-year contract and cancel Plan Z Simple, calculation on a prorated basis is not applied and the flat rate is incurred.

Notes on calling charges

  • "Plan Z Simple" "Plan E" and "Plan E Simple" do not include the free call allowance.
  • When making a call to your contracted au phone, the caller will be charged based on calling charges specified by the caller's carrier.
  • au rate plans are not applicable to charges of international calls (KDDI/SoftBank/NTT Communications/ARTERIA Networks/Brastel/IPS). International calls are separately charged by international call carriers based calling charges specified by each carrier. The length of free calls included in plans with free call allowance indicates the maximum time, and differ depending on actual usage circumstances.
  • A call that continues beyond midnight will be charged for the day on which the call ends.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

  • By e-mailSend e-mail