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Select destination: Using overseas (au World Service)

Check what models can be used at your destination, calling charges, and data communication charges.

au/UQ mobile/povo1.0/povo2.0 users can now use 5G high-speed data communication even when traveling overseas.

Note for the customers using 5G SA devices:

Available roaming destinations and services are different from those for the customers using LTE devices and 5G NSA devices.

On this page, you can confirm available roaming destinations and services with your 5G SA device.

  1. 1Select destination
  2. 2Select model
  3. 3Table of charges

Major destinations

Select a destination from the region

Select a destination from the region

Charges of au World Service

au Unlimited Data Overseas
World Data Flat

au Unlimited Data Overseas

It is a service that can be used Unlimited Overseas data communication without consuming the data amount of the Flat-rate Data Service / rate plan you subscribe to in Japan.

World Data Flat

It is a service that can be used in the same way as in Japan.

[au Unlimited Data Overseas] Use unlimited data communication overseas without consuming the data amount of the data plan you are subscribing to in Japan, available from ¥800 per 24 hours! (au users / povo1.0 users)

[World Data Flat] It is a service that can be used in the same way as in Japan, available from ¥490 per 24 hours! (UQ mobile users)

Two-step data flat for Overseas

Two-step data flat for Overseas

Up to 24.4 MB of data communications for a maximum charge of ¥1,980/day, and ¥2,980/day no matter how much you use!

[Two-step data flat for Overseas] Up to 24.4 MB of data communications for a maximum charge of ¥1,980/day, and ¥2,980/day no matter how much you use! (au users / UQ mobile users)

Voice calling charges (tax exempt)

Voice calling charges differ depending on country and region you are using the service.
Charges will be incurred for incoming calls while overseas.

Calling charges (example)

Domestic call within your destination country

International call to Japan

International call to a country other than Japan

Incoming call received in your destination country

Korea

¥50 / minute

¥125 / minute

¥265 / minute

¥70 / minute

America

¥120 / minute

¥140 / minute

¥210 / minute

¥165 / minute

China

¥70 / minute

¥175 / minute

¥265 / minute

¥145 / minute

How to view the table of charges

  • Domestic call within your destination country ・・・ making a call to a mobile phone or fixed-line telephone in your destination
    Example) Making a call to a fixed-line telephone in a restaurant in the U.S. while staying in the U.S. (¥120 / minute)
  • International call to Japan ・・・ making a call to a mobile phone or fixed-line telephone in Japan, or a person accompanying you (with a Japanese mobile phone)
    Example) Making a call to a fixed-line telephone to your home in Japan or an au mobile phone of the person accompanying you while staying in the U.S. (¥140 / minute)
  • International call to a country other than Japan ・・・ making a call to a country other than Japan and your destination
    Example) When making a call to a mobile phone or fixed-line telephone in Korea while staying in the U.S. (¥210 / minute)
  • Incoming call received in your destination country ・・・ receiving a call in your destination
    Example) When receiving a call from Japan or overseas while staying in the U.S. (¥165 / minute)

SMS (C-mail) charges (tax exempt)

Sending

Receiving

¥100 / message*1

Free

  1. Charges of SMS (C-mail) sent from a smartphone using the au World Service GSM service will be shown as charges of outgoing SMS (C-mail) sent using the au World Service GSM service on the fee confirmation page or billing statement. Click here for details of SMS usage fees (in Japanese only) .

Service areas and table of charges (PDF) (in Japanese only)

See a PDF of service areas for au World Service and a table of charges. Print it out and take it with you when you travel. [As of June 1, 2023]

4G LTE smartphone / tablet / feature phone users

Notes

  • The available countries, regions, and cities may change due to specific circumstances of local carriers.
  • Carriers that appear in the list may not be available due to communications circumstances in the destination country or region. KDDI is not responsible for the unavailability of carriers.
  • When planning to use your mobile phone overseas, make sure to check these important notes and information about service areas before you travel.
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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