Can I specify a family member's bank account for payment if I choose to pay via direct debit from bank account?

Yes, you can specify a bank account of a family member of the contract holder.

For details, please refer to the information below. 

In My au, you can change the account to one in the contract holder's name or a family member (within the second degree of kinship).

Please ensure that you have obtained the account holder's consent and perform the operation in the presence of the account holder.

If the above does not apply, you will need to proceed at a nearby store or complete the procedure in writing.

If you do not live at the same address, you may be required to provide family verification documents.

For details on the procedures, please contact a nearby store or chat support.

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