au provides various services in different languages for foreign visitors.
au shop / au Style provide everyone with support from purchasing mobile phones to directions on use, repair, and other after-sales services.
To assist customers with difficulty understanding Japanese, au has international staffs who can provide responses in foreign languages.
We are also promoting the introductions of Translation System of which special operators offer translation services in 12 different languages for free.
au also has a foreign language customer center.
If you need a consultation or other service, please visit your nearest au shop / au Style.
We provide various services to assist you. Please feel free to use our services.
We provide a free charging service for your phones.
We have dedicated devices that can back up your important address book data available for use anytime.
au provides customers with service explanations and important announcements in foreign languages.
We promote easy-to-understand explanations when you are considering our services and after you have made your contract. Here is one example.
For example, we have pamphlets for the International Calling Flat service in 3 languages.