Disaster assistance SMS
Service introduction
In the unlikely event that a disaster occurs, this service will deliver useful support information to customers by Short Message Service (SMS).
The SMS messages can be received free of charge. The message content will be delivered in both English and easy-to-understand Japanese.
Delivery content*1
- The URL for the NHK WORLD-JAPAN news site with multi-lingual support*2
- The "00000JAPAN" SSID for the free disaster Wi-Fi service*3
- The telephone number for KDDI's call center with multi-lingual support
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The delivery content may change depending on the situation.
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Separate communications charges will be incurred when browsing the site.
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Select the "00000JAPAN" SSID to use Wi-Fi free of charge.
In order to safely use the free Wi-Fi service, please refrain from transmitting important information such as credit card and personal information.
- Even in disaster areas, there may be cases where you are unable to receive SMS messages due to various circumstances.
Delivery criteria and timing
The decision to deliver this content will be made based on a comprehensive determination of the scale of the disaster, impact on traffic, and other damage conditions.
The content will be delivered around the clock and during holidays.
