【au Smart Value】I would like to know how to apply for the service
Subscribed to au Hikari and au Hikari Chura
【au Smart Value】I would like to know how to apply for the service
au Smart Value application can be done via My au (Web).
(Depending on the Internet + Telephone services you are using, you may not be able to apply via My au (Web))
For details, please refer to the information below.
Important notes
- You can apply for up to 4 au mobile phone lines via My au. If you have 5 or more lines, you will need to visit a shop to proceed.
- Once the starting date of au Hikari/au Hikari Chura has been determined, please proceed with the application.
- The discount will be applied to the usage of the month following the application.
- If you are changing your provider, moving, or other procedures cannot be completed on My au, please contact our chat support for inquiries.
Inquire
Business Hours
AI: Available 24/7, all year round
(Online Advisor: 10:00 a.m. to 7:00 p.m.)
Steps
-
1
Please confirm that you are currently using an eligible au mobile phone rate plan and data flat rate service on My au (Web).
- Login with au ID is required.
- Click here for eligible plans and data flat rate services (in Japanese only)
-
2
Please check whether your home internet service or your current landline service (your home internet + phone service) are eligible for the au Smart Value discount.
- Some services are not eligible.
- It applies only if you subscribe to Internet + Telephone (or cable TV + Telephone or cable TV + Internet combo) to the same home Internet.
- Customers using certain eligible cable TV companies can also apply for this discount with cable TV + Telephone or cable TV + Internet combo.
-
3
Once you confirm that you meet the application conditions for au Smart Value in the steps 1 and 2, proceed to apply for au Smart Value on My au (Web).
-
4
Click on "Agree" [同意する].
-
5
Click on "au Hikari/au Hikari Chura" [auひかり・auひかりちゅら].
-
6
Enter the information for your fixed-line communication service and click on "Register" [登録].
-
7
Click on "No Electricity Service" [でんきサービスなし] in "Electricity Service Information" [でんきサービス情報], then click "Add" [追加] for "Smartphone/au Mobile Phone Information" [スマートフォン / auケータイ情報].
Select either "Add another service" [他のサービスを追加する] or "Do not add" [追加しない], then click "Next" [次へ] at the end.
-
8
Choose the method to confirm your contract details and click on "Apply with this information" [この内容で申し込む].
-
9
The application for au Smart Value is now complete.
For your reference
- This page provides notifications on a computer screen, but the same operations can be performed on a smartphone.
-
When carrying out various procedures at au Style or au shops, identity verification documents are required. For details, please refer to the information below.
Subscribed to fixed-line communication services other than au Hikari and au Hikari Chura
【au Smart Value】I would like to know how to apply for the service
au Smart Value application can be done via My au (Web).
(Depending on the Internet + Telephone services you are using, you may not be able to apply via My au (Web))
Please see below for detailed instructions.
Important notes
- You can apply for up to 4 au mobile phone lines via My au. If you have 5 or more lines, you will need to visit a shop to proceed.
- Once the starting date of the fixed-line communication service has been determined, please proceed with the application.
- The discount will be applied to the usage of the month following the application.
-
If you are using Internet + Telephone services such as eo Hikari (Optage), Pikara Hikari (STNet), Mega Egg (Energia Communications), BBIQ (QTnet), or au Home Router 5G, you cannot apply via My au.
Please go ahead with the procedures at a shop or via chat support.
- If you are unable to complete procedures such as provider changing, moving, or others through My au, please contact our chat support for inquiries.
Inquire
Business Hours
AI: Available 24/7, all year round
(Online Advisor: 10:00 a.m. to 7:00 p.m.)
Steps
-
1
Please check on My au (Web) to verify if you are using an eligible au mobile phone plan or data flat rate service.
- Login with au ID is required.
- Click here for eligible plans and data flat rate services (in Japanese only)
-
2
Please check whether your home internet service or your current landline service (your home internet + phone) are eligible for the au Smart Value discount.
- Some services are not eligible.
- It applies only if you subscribe to Internet + Telephone (or cable TV + Telephone or cable TV + Internet combo) to the same home Internet.
- Customers using certain eligible cable TV companies can also apply for this discount with cable TV + Telephone or cable TV + Internet combo.
-
3
Once you confirm that you meet the application conditions for au Smart Value in the steps 1 and 2, proceed to apply for au Smart Value on My au (Web).
-
4
Click on "Agree" [同意する].
-
5
Click on "Fixed-line communication services other than au Hikari/au Hikari Chura" [auひかり・auひかりちゅら以外の固定通信サービス].
-
6
Enter the information for your fixed-line communication service and click on "Register" [登録].
-
7
Click on "No Electricity Service" [でんきサービスなし] in "Electricity Service Information" [でんきサービス情報], then click "Add" [追加] for "Smartphone/au Mobile Phone Information" [スマートフォン / auケータイ情報].
Select either "Add a line (phone number) to the group or Do not add" [グループに回線（電話番号）を追加する] /[追加しない], then click "Next" [次へ] at the end.
-
8
Choose the method to confirm your contract details and click on "Apply with this information" [この内容で申し込む].
-
9
The application for au Smart Value is now complete.
For your reference
- This page provides notifications on a computer screen, but the same operations can be performed on a smartphone.
-
When carrying out various procedures at au Style or au shops, identity verification documents are required. Please check the details below.
Using a WiMAX +5G router
【au Smart Value】I would like to know how to apply for the service
au Smart Value application can be done via My au (Web).
For details, please refer to the information below.
Important notes
- You can apply for up to 4 au mobile phone lines via My au. If you have 5 or more lines, you will need to visit a shop to proceed.
- The discount will be applied to the usage of the month following the application.
- If you are unable to complete procedures through My au, please contact our chat support for inquiries.
Inquire
Business Hours
AI: Available 24/7, all year round
(Online Advisor: 10:00 a.m. to 7:00 p.m.)
Steps
-
1
Please confirm on My au (Web) that you are using an eligible au mobile phone data plan or flat rate data plan.
- Login with au ID is required.
- Click here for eligible plans and data flat rate services (in Japanese only)
-
2
Confirm the eligible device and plan.
-
3
Once you confirm that you meet the application conditions for au Smart Value in the steps 1 and 2, proceed to apply for au Smart Value on My au (Web).
-
4
Click on "Agree" [同意する].
-
5
Click on "WiMAX +5G Router" [WiMAX +5 ルーター].
-
6
Enter the router's phone number and other information and click on "Register" [登録].
-
7
Click on "No Electricity Service" [でんきサービスなし] in "Electricity Service Information" [でんきサービス情報], then click "Add" [追加] for "Smartphone/au Mobile Phone Information" [スマートフォン / auケータイ情報].
Select either "Add another service" or "Do not add", then click "Next" [次へ] at the end.
-
8
Choose the method to confirm your contract details and click on "Apply with this information" [この内容で申し込む].
-
9
The application for au Smart Value is now complete.
For your reference
- This page provides notifications on a computer screen, but the same operations can be performed on a smartphone.
-
When carrying out various procedures at au Style or au shops, identity verification documents are required. Please check the details below.
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