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I would like to know how to switch from a 4G LTE contract to a 5G contract

You can switch to a 5G contract after changing to an eSIM or replacing your SIM card.

For details, please refer to the information below.

Important note

  • A fee of 3,850 yen (tax included) will be charged for the procedure to change from a 4G LTE to a 5G contract.

Change to eSIM

Procedures via My au (Web) and iPhone

You can change to a 5G contract using My au (Web) or your iPhone.

Please check the following page for details on the procedure.

Continue using SIM card

For procedures at the shop

You can exchange your SIM card at a near by au Style, au shop, or au dealer.

Please check the details below.

For your reference

  • All of the indicated amounts exclude tax unless otherwise specified.