I would like to know the phone number of the Repair and Delivery Support Center
The phone number of the Repair and Delivery Support Center is 0120-925-919 (Toll-free).
Please note that some IP phones may not be able to connect to this number.
Contact Us
Repair and Delivery Support Center
Business hours: 9:00 a.m. to 8:00 p.m. (All year round)
0120-925-919 (Toll-free)
For your reference
If you are currently subscribed to a compensation service, you can use the "Replacement Mobile Phone Delivery Service" [交換用携帯電話機お届けサービス] in case of malfunction, damage, or loss of your mobile device.
If you apply online, you will receive a discount of 1,100 yen (including tax) on the service.
Please check the following page for details about the applicable insurance service and the Replacement Mobile Phone Delivery Service [交換用携帯電話機お届けサービス].