When is the payment due date for outstanding bills?
It varies depending on the monthly withdrawal date.
For details, please refer to the information below.
Important note
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Please make your payment as soon as possible, as your service may be suspended after the day following the payment due date.
Please note that we are unable to extend the service suspension date.
Payment due date if December’s bill could not be deducted
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For customers with monthly deduction every 25th (Deduction on Thu, Dec 25, 2025)
Thu, Jan 15, 2026
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For customers with monthly deduction at the end of each month (Deduction on Mon, Jan 5, 2026)
Tue, Jan 20, 2026
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For customers with monthly deduction every 10th (Deduction on Tue, Jan 13, 2026）
Thu, Jan 29, 2026
Payment due date if November’s bill could not be deducted
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For customers with monthly deduction every 25th (Deduction on Tue, Nov 25, 2025)
Mon, Dec 15, 2025
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For customers with monthly deduction at the end of each month (Deduction on Mon, Dec 1, 2025)
Fri, Dec 19, 2025
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For customers with monthly deduction every 10th (Deduction on Wed, Dec 10, 2025)
Mon, Dec 29, 2025
For your reference
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You can check outstanding bill amounts and payment due dates on My au (Web).
(Logging in with your au ID is required.)
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