【au/UQ mobile】I want to check the remaining amount and the number of payments for a device purchased in installments.
Through WEB de Billing, you can check online the remaining amount and the number of payments for a device purchased in installments at KDDI (au Style/au Shop/UQ Spot, etc.).
Please see the details below.
-
If you wish to settle the remaining installment amount in a lump-sum, please see here.
- If you wish to check the product name and other details, please refer to"How to check details of my installment payment"
How to check the remaining amount and number of payments (au)
-
1
-
2
Select the phone number you want to check and tap on "Select" [選択].
-
3
Enter your 4-digit PIN code, and the breakdown of the charges will be displayed.
Tap on the au phone number in the "au device charges" [au機器代金] section.
-
4
Details such as remaining amount and number of payments are displayed in the "Installment Payment" [分割支払金].
Details of the installment contract (tap to open)
-
1
Tap on the "?" mark next to "Installment Payment" [分割支払金].
-
2
It will be displayed a description of the installment payment.
You can check the details of the installment contract by tapping on "Here for checking the installment contract "[割賦契約のご確認はこちら].
(You will be redirected to the "Individual Credit Purchase Mediation Contract/Individual Item Installment Sale Contract" screen on My au)
-
How to check details of my Installment Payment (au)
Check below the steps to verify the details of the Installment Payment listed in the charges breakdown of the bill.
-
1
-
2
Scroll down the screen, and tap on "Installment Payment Contract/Lump-sum Settlement" [分割支払契約の確認・一括清算] tab inside "For Billing & Payment procedures"「請求・支払い関連のお手続き」section.
-
3
The "Individual Credit Purchase Mediation Contract/Individual Item Installment Sale Contract" page will be displayed. Please check the details of the installment payment here.
-
4
If you want to check the detailed product name, scroll the screen and tap on “Here”［こちら］in the notes at the bottom of the page. You can check it if it's within 13 months of in-store purchase date.
-
5
You will be redirected to the Change History Information (procedure history) 「登録情報変更履歴（お手続き履歴）」page.
A list of procedure history will be displayed, tap on the relevant application, and check the Individual Credit Purchase Mediation Contract Application Form (PDF).
- If you wish to check the product name and other details, please refer toHow to check details of my Installment Payment"
How to check the remaining amount and number of payments (UQ mobile)
-
1
-
2
Select the phone number you want to check and tap on "Select" [選択].
-
3
Enter your 4-digit PIN code, and the breakdown of the charges will be displayed.
Tap on the UQ mobile phone number in the "UQ mobile device charges" [UQモバイル機器代金] section.
-
4
Details such as remaining amount and number of payments are displayed in the "Installment Payment" [分割支払金].
Details of the installment contract (tap to open)
-
1
Tap on the "?" mark next to "Installment Payment" [分割支払金].
-
2
It will be displayed a description of the installment payment.
You can check the details of the installment contract by tapping on "Here for checking the installment contract" [割賦契約のご確認はこちら].
(You will be redirected to the "Individual Credit Purchase Mediation Contract/Individual Item Installment Sale Contract“ screen on My UQ mobile)
-
How to check details of my Installment Payment (UQ mobile)
Check below the steps to verify the details of the Installment Payment listed in the charges breakdown of the bill.
-
1
-
2
Scroll down the screen, and tap on "Installment Payment Contract/Lump-sum Settlement" [分割支払契約の確認・一括清算] tab inside "For Billing & Payment procedures"「請求・支払い関連のお手続き」section.
-
3
The "Individual Credit Purchase Mediation Contract/Individual Item Installment Sale Contract" page will be displayed. Please check the details of the installment payment here.
-
4
If you want to check the detailed product name, scroll the screen and tap on "Here"［こちら］in the notes at the bottom of the page. You can check it if it's within 13 months of in-store purchase date.
-
5
You will be redirected to the Change History Information (procedure history)[登録情報変更履歴（お手続き履歴）] page.
A list of procedure history will be displayed, tap on the relevant application, and check the Individual Credit Purchase Mediation Contract Application Form (PDF).
Has your problem been solved?
