【au/UQ mobile】Can I pay my charges with a credit card? (I have received the bill/I have lost the bill)
Yes, the current month bill and the outstanding bill can be paid by credit card.
Please note that a separate handling fee will be charged for paying the outstanding bill.
Please login to My au or My UQ mobile with your au ID from your smartphone or computer and complete the payment procedure.
How to do the procedure from a smartphone or computer
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1
Access "Payment of charges"「料金のお支払い」from your smartphone or computer.
- Log in with your au ID
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2
Select the phone number to pay the charge and tap on "Select" [選択].
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3
Tap to select "Pay with credit card" [クレジットカードで支払う], select the payment amount, and then tap on "Payment" [お支払い] at the bottom of the screen.
If a different screen is displayed
The following charges cannot be paid on this site.
- Charges currently billed by direct debit from bank account or credit card.
- Charges that have passed a certain period from the original payment deadline due to delay, etc.
- If you have combined or split the bills, you cannot pay a bill issued before the change.
Please use the payment method listed in the payment guidance (SMS/E-mail/Demand Letter, etc.).
- Customers who are not aware of the above, please check the outstanding charges.
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4
Select "Set also as monthly payment method"［毎月のお支払方法にも設定する］and tap [OK].
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5
You will be redirected to the financial institution’s website.
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6
Tap on "Jump to the above site" [上記サイトへジャンプする].
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7
Follow the on-screen instructions to enter the credit card information, then tap on "Confirm your entries" [入力内容を確認する].
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8
Confirm the entered information and tap on "Payment" [お支払い].
- Please be careful not to tap more than twice.
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9
You may be redirected to the card company's website for identity authentication (3D Secure).
In that case, enter the password pre-registered with the card company or the one-time password in accordance with the on-screen instructions, then tap on "Submit" [送信].
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The screen displayed differs depending on the credit card used.
In addition, the authentication screen may not be displayed and you may proceed to Step 9.
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The screen displayed differs depending on the credit card used.
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10
The payment procedure is now completed.
Notes
- Even if the bill has not reached your hand, but the amount was displayed by the above procedure, you can continue with the payment procedure without any problem.
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Only credit cards that are compatible with the authentication service (3D Secure) can be used.
- American Express・Diners Club cards cannot be used.
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