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【au/UQ mobile】How can I check my current outstanding bills?

The outstanding bills can be confirmed by clicking on "Check outstanding bills" [未払い料金の確認], 8 to 10 days after the payment due date.

In addition, if you want to verify whether your payment has been completed after paying the outstanding bills, you can check it at "Check Payment status / Payment" [お支払い状況の確認/お支払い]from the next day after payment.

  • Log in with your au ID and check
  • If there are no outstanding bills, it will display "There are no outstanding bills up to last month".
  • You can check from a web browser on a smartphone or a computer.

< Image of schedule for outstanding bills confirmation (Example of when payment due date is the 25th) >

For reference

  • Payment instructions will be sent to you by SMS /+Message / Email or a payment reminder letter, approximately 10 to 14 days after the payment due date. We kindly request you to make payment promptly.
  • If you wish to check whether the payment has been completed after paying the outstanding bills, please tap on the button below and check on "Check Payment status / Payment"[お支払い状況の確認/お支払い]screen.
  • The payment status is in principle, based on the information of the previous day.
  • The latest payment may not be reflected in the information displayed. Please check "< Last 2 days' payment >"[<直近2日間お支払い分>]
  • There have been many cases of nuisance text messages (SMS) / Emails pretending to be KDDI au/ UQ mobile reported.
  • All of the indicated amounts exclude tax unless otherwise specified.