【Ponta Pass/Ponta Pass Light】I would like to know how to apply for the service fee support
It can be claimed on the Anshin Service page.
Please check the following information and apply on the page that suits you the most.
Important note
For Android devices only, prior registration is required to apply for coverage.
For Android smartphone/tablet users
If you are subscribed to Repair and Delivery Support*
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Check how to apply on the following page.
If you are not subscribed to the Repair and Delivery Support*
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Check how to apply on the following page.
- Repair and Delivery Support Wide with Cloud, Repair and Delivery Support with Cloud and Repair and Delivery Support
For iPhone/iPad users
If you are subscribed to Repair and Delivery Support**
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Check how to apply on the following page.
If you are not enrolled in the Repair and Delivery Support**
-
Check how to apply on the following page.
** AppleCare+ & au Device Support, Repair and Delivery Support with AppleCare Services, Repair and Delivery Support with AppleCare Services & iCloud Storage or Repair and Delivery Support Wide with AppleCare Services & iCloud Storage
For 4G LTE mobile phone users
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You will be automatically accepted for repair completion through the Replacement Phone Delivery Service of the Repair and Delivery Support.
- No application is required.
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