I would like to know the procedures required when my name changes (due to marriage or name change)

The procedures for changing your name can be completed via My au (Web), at shops, or by mailing documents.

Change the name of your au PAY prepaid card (au WALLET prepaid card)

After completing the name change procedure for your au contract, please contact the au PAY prepaid card (au WALLET prepaid card) desk.

Change of registration for au PAY Market

Change of name on au PAY card (au WALLET credit card)