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Can au mobile devices be SIM unlocked (SIM-free)?

【For customers who purchased au mobile phone launched on or before September 30th, 2021】

You can do the unlocking procedure through My au website or at au Style/au shop.

Please be sure to check the important notes before unlocking the SIM.​

Click here (in japanese only) for more details about the procedure.
  • The au mobile phones launched on or before September 30th, 2021, but purchased on or after August 1st, 2022 are already SIM unlocked (SIM-free).

【For customers who purchased au mobile phone launched on or after October 1st, 2021】

The SIM lock is not set, so no procedure is required.

  • The iPhone 13 series/iPad (9th generation)/iPad mini (6th generation) launched on September 24th, 2021, are already SIM-unlocked (SIM-free).
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