menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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What should I do with my mobile phone I no longer use?

If you no longer use your mobile phone, please bring it to au Style/au shop. We collect mobile phones, batteries, and chargers regardless of brand or manufacturer, and recycle them. 

Find and reserve your visit to au Style/au shop here. (in Japanese only)

In order to protect customer information, the collected mobile phones are all reset, and holes are drilled on them to prevent data extraction, so you can feel safe to cooperate in recycling.

  • All of the indicated amounts exclude tax unless otherwise specified.