I would like to know how to change the date of my billing withdrawal
Customers who pay their monthly bill via direct debit from bank account can choose either the 25th, or the last day of the month for the direct debit date (payment date).
The procedure can be done through My au (Web).
Please see below for detailed instructions.
Important notes
- If you pay with a credit card, the payment date is the date specified by the card company and cannot be changed.
- There is no fee for the procedure to change the direct debit date (payment date).
- The change will take effect from the month following the month in which it is accepted.
Steps
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1
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2
Select the au phone number or au Hikari contract number for which you want to change the direct debit date.
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3
After selecting your au phone number or au Hikari contract number, tap on "Select" [選択].
- If this screen does not appear, proceed to the next step.
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4
The currently applied direct debit from bank account date will be displayed.
If you wish to change it, tap on "End of month" [月末日].
- For customers whose direct debit date is the 10th, both the 25th and the last day of the month will be displayed.
- If your bank debit date is the last day of the month, the 25th will be displayed.
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5
Confirm these important notes and tap on "Next" [次へ].
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6
Review the changes, tap on "Apply with this information" [この内容で申し込む].
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7
The change of the direct debit date is now complete.
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