I would like to know the timing the suspension will be lifted after paying the outstanding bill
The timing will vary depending on when you make your payment at the convenience store or the shop.
For payments made by 8:00 p.m.: Suspension will be lifted about 30 minutes after payment
For payments made after 8:00 p.m.: Suspension will be lifted around 9:00 a.m. of the following day
Important note
- If the call suspension is not lifted, please contact our chat support for inquiries.
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AI: 24/7 (all year round)
(Online advisor: Daily from 10 a.m. to 7 p.m.)
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