【WEB de Billing】I would like to check/change the settings for receiving Notification Emails
You can check/change it via WEB de Billing on My au (Web).
From "Set/Change Registration Contents" [登録内容の設定・変更], you can check the recipient address and whether or not display the amount in the body of "WEB de Billing Notification Email" [WEB de 請求書お知らせメール].
For details, see below.
Important notes
- If the contract name and billing name are different, you cannot change the settings for "WEB de Billing Notification Email" [WEB de請求書お知らせメール]. Please follow the instructions on the screen to request the application form by mail and complete the procedure.
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If you have set Viewing Rights for the line, you can change "WEB de Billing Notification Email" [WEB de 請求書お知らせメール] settings even if the contract and billing name are different.
Steps
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1
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2
Tap on "Billing" [請求書].
- If you are viewing from a computer, proceed to step 3.
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3
Tap on "Set/Change Registration details" [登録内容の設定・変更] under the "Billing" [請求書] section.
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4
Select the phone number for the procedure and tap on "Select" [選択]．
- If you have registered for receiving the Email, you can check your registration information such as the recipient address on this screen.
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5
Check the settings on this screen.
If you want to change the content, tap on "Change" [変更する].
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6
Select "Reception Settings" [受け取り設定] and "Notification Email Recipient" [お知らせメールの受け取り先], then tap "Confirm Changes" [変更内容の確認].
- If you have changed the email registered in "Email Address" [Eメールアドレス], please register your new Email address.
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7
After confirming the changed content, tap on "Change" [変更].
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8
The setting is now completed.
- Changes will take effect from the next billing.
For your reference
- "WEB de Billing Notification Email" [WEB de 請求書お知らせメール] is a service that notifies you by SMS (TEXT MESSAGE (SMS))/+Message (Plus Message) or Email when your monthly billing amount has been finalized and whether or not it will be added together for the next month. There is no charge for this service.
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