I would like to know how to pay my charges at a bank ATM (via Pay-easy)
Before the payment
I would like to know the information required when making a payment via Pay-easy
The information required for payment via Pay-easy is: "Financial Institution Number" [収納機関番号], "Customer Number" [お客様番号], "Confirmation Number" [確認番号] and they can be found on the bill.
You can also check it on your smartphone or computer using the following method.
Steps
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1
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2
If you select "Pay via Pay-easy", the "Financial Institution Number" [収納機関番号] and other information will be displayed when selecting the amount.
Service fees
How much is the payment fee for Pay-easy?
To pay the current month's bill, there is no fee (free of charge).
In case of outstanding bills, a late payment fee of 330 yen (including tax) will be added to the following month's billing amount.
Important notes
- When using ATMs, an after-hours usage fee may be incurred. Please check with each financial institution for details.
Method of payment
I would like to know how to pay the charges at a bank ATM (Pay-easy)
Bills issued for the current month or unpaid charges can be paid at your nearby bank ATM using Pay-easy.
Please see below for detailed steps.
Important note
- Please be sure to receive the usage statement.
Steps
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1
Tap on "Payment" [料金払込].
- Select menus such as "Payment (Pay-easy)" [料金払込 Pay-easy] or "Payment of Taxes and Other Fees" [税金・各種料金払込み] , at each financial institution's ATM.
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2
Enter the "Financial Institution Number (5 digits)" [収納機関番号（5桁）] and tap on "Confirm" [確認].
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3
Enter the "Customer Number (10 digits)" [お客様番号（10桁）] and "Confirmation Number (6 digits)"
[確認番号（6桁）], then tap on "Confirm" [確認].
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4
Tap on "Confirm" [確認].
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5
Make the payment using cash or a cash card.
- Here we will proceed with payment by cash card.
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6
Enter your PIN.
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7
The payment has been completed.
For your reference
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Payment information made via Pay-easy will be reflected immediately.
- There may be delays depending on the system status of the financial institution.
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