【au/UQ mobile】My smartphone/mobile phone bills are combined, but I want to separate them (I want to split the bill).
You can apply at an au Style/au shop, or by mailing the application from.
- Customers using UQ mobile can also apply at a UQ Spot, in addition to the au Style/au Shop.
How to apply at au Style/au Shop/UQ Spot
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The contract holder of the line that you want to be billed separately must visit the store.
- If you want lines with different contract holders to be billed separately, please visit the store with all contract holders.
- If a family member other than the contract holder is the billing account holder (e.g., when the contract holder is a minor and the guardian (parental authority) is the billing account holder, or when you want to set up a direct debit from a bank account in the name of a family member), the contract holder and the family member must visit the store together.
What to bring
- au mobile phone
- Personal seal
- Identity verification document (original)
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Items required for monthly bill payment procedures
(Credit card, cash card, bank passbook + seal used in the financial institution, etc.)
How to apply by application form
Please contact our customer center and they can send you an application form. Complete the form and send it back, ensuring that it is the contract holder that fills out the form.
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