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【au/UQ mobile】Can I pay my bill by Pay-easy at a bank ATM ? (I have the bill/I lost the bill)

Yes, you can pay this month's bill and outstanding charges by Pay-easy at a nearby bank ATM, using the bill you have. Please note that there is a separate fee for paying outstanding bills.

In addition, even if you do not have the bill, you can check on the website using your smartphone or computer, the financial institution number, customer code, and confirmation code required for the payment.

When proceeding, you will need to enter the "Financial Institution Number" [収納機関番号], "Customer Code" [お客様番号] and "Confirmation Code" [確認番号].

There are two ways to check: ① On the bill or ② From "Pay the Bill" [今すぐ支払うからの確認].

Checking on the bill

Please check it on the bill you want to pay.
Checking from "Pay the Bill" [料金のお支払い]
Access "Pay the Bill" [料金のお支払い].

Please tap on "Pay with Pay-easy" [Pay-easyで支払う] from the payment method selection and check.
You can also pay online from the screen after tapping "Pay with Pay-easy" [Pay-easy (ペイジー) で支払う].

Click here for how to pay with internet banking. (in japanese only)

If the message "There are no charges that can be paid from this site" [本サイトからお支払いいただける料金はありません] is displayed.

The following charges cannot be paid on this site.

Charges currently being billed by direct debit or credit card.

Payments that have passed a certain period from the original payment date due to payment delays and others.

If you have done procedures such as combining/splitting the bill or have a lump-sum settlement in the bill, the charges before the change.

Please use the payment method listed in the payment instruction (SMS, e-mail, payment reminder, etc.).

Click here for payment at au Style/au shop (only for au charges)

If you are not aware of the above, please check the unpaid charges.

Click here for details

How to pay by Pay-easy at a bank ATM

1

Select a menu such as "Bill Payment (Pay-easy)" [料金払込 (ペイジー)] or "Tax/Other Payments" [税金・各種料金払込み] at the ATM of the financial institution.
2
Enter the following numbers respectively.

Financial institution number [収納機関番号] (5 digits)

Customer code [お客様番号] (10 digits)

Confirmation code [確認番号] (6 digits)
3

The payment details will be displayed on the screen. Confirm the contents and proceed to the next screen.
4

Please pay in cash or with a cash card.

The operation is now completed.

Please be sure to receive the payment receipt.

Has your problem been solved?

All of the indicated amounts exclude tax unless otherwise specified.

【au/UQ mobile】Can I pay my bill by Pay-easy at a bank ATM ? (I have the bill/I lost the bill)

How to check each number (please check in advance)

How to pay by Pay-easy at a bank ATM