Please follow the steps below to check your PIN unlock code (PUK code).
<On the Web>
<For procedure at the shop>
Please visit your nearest au Style/au shop. Search for au Style/au shops from here.
Please make sure you carry an identity verification document and your au mobile phone.
<For procedure over the phone>
If you contact the customer center, we will send you a document with the PIN unlock code (PUK code) written.
If you are in a hurry, please confirm on the web or visit your nearest au Style/au shop.
From mobile phone/fix phone: 0077-7023 (Toll free) |
Business hours: 9:00 to 20:00 |
If the above number cannot be used click [here]. |