I would like to check my Calls Details Statement online

If you have already applied for the Calls Details Statement Service, you can check your call details on My au (Web).

Please check your Calls Details Statement by following the steps on this page.

If you have not yet applied for the Calls Details Statement Service, please check the application instructions on the following page.

You can check your usage from the 1st to the last day of the month in which you applied for a Calls Details Statement on My au (Web) after the bill for the following month has been confirmed. You will be notified of the confirmation of your bill via WEB de Billing notification email, so please check your Calls Details Statement when you receive this email.

You cannot check usage during the month or before the billing period has been confirmed. You also cannot check Calls Details Statement for any period prior to the month in which you applied.

Example: If you applied for a Calls Details Statement in January, you will be able to check your Calls Details Statement after the February bill (January usage) is confirmed. The Calls Details Statement prior to the January bill (December usage) cannot be viewed.
If more than 3 months have passed since you applied for a Calls Details Statement, you can check the past three month's worth of usage from your latest bill (the previous month's usage).
Regardless of the Viewing Rights settings, you can only view your own Calls Details Statement.

1

Access
My au (Web)
and log in with your au ID.
2

Enter the 4-digit PIN you set when you signed the contract and tap on "Next" [次へ].
3
The Calls Details Statement confirmation page will be displayed.

You can filter the display by selecting "Narrow down display conditions" [表示条件を絞り込む].

Tap on [V] to view the details.

Non-chargeable numbers such as toll-free or 110 calls will not be listed.

After viewing the Calls Details Statement, you can download a PDF file by tapping "Download and print Calls Details Statement PDF for ● year ● month" [●年●月分の通話明細書の印刷用PDFをダウンロード] found at the bottom of the page.

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