If you accidentally delete your eSIM or if your device is lost or with malfunctions, you can reissue the eSIM through My au (Web).
Even if the contract holder or user is a minor, eSIM reissue in My au is possible if they are subscribed to the Underage WEB filter.
For more details, please check the link below.
If you are paying at the counter with the bill, please change your payment method and complete the procedure the next day.
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