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I would like to confirm my registered address and contract name

Confirmation of your contract address and contract holder name

I would like to confirm my contract address and contract name

You can confirm your registered contract address and contract name on My au (Web).

(The contract address is the address of the contract holder. It is used when sending call details statements, etc. by mail.)

Please see below for detailed instructions.

Steps

  • 1
  • 2

    Tap on "Customer Information" [お客様登録情報].

  • 3

    The name of the contract holder is listed in the "Contract Holder Name" [契約者氏名] field, and the contract address is listed in the "Contract Address / Contact Information" [契約先住所/連絡先] field.

Confirmation of your billing address and billing name

I would like to confirm the billing address and billing name

You can check your registered billing address and billing name on My au (Web).

(The billing address refers to the address of the customer responsible for paying the charges. It is used when sending invoices by mail, among other purposes.)

Please see below for detailed instructions.

Steps

  • 1
  • 2

    Tap on "Billing Related Information" [ご請求関連情報].

  • 3

    The billing name is listed under the "Billing Name" [請求先氏名] section, and the billing address is listed under the "Billing Address / Contact Information" [請求先住所/連絡先] section.

  • All of the indicated amounts exclude tax unless otherwise specified.