I would like to change my plan
You can change your plan on My au (Web).
Please see below for detailed instructions.
Important notes
- The new plan and calling options will take effect starting from the first day of the month following your application.
- If the procedure is completed during the last two days of the month (especially after 8:00 p.m. on the last day), the new plan may be applied starting from the first day of the second following month.
-
The latest information is not reflected on My au (Web) on the first of each month. Please check your plan after 9:00 a.m. on the 2nd day of the month following the procedure.
Steps
-
1
-
2
In the "Plan" [料金プラン] section, tap on "Change" [変更].
-
3
Select your desired "Plan" [料金プラン] and "Calling Plan" [通話オプション].
-
4
Tap on "Next" [次に進む].
-
5
Review the changes and important notes, then tap on "Agree and apply for plan change" [同意してプラン変更を申し込む].
-
6
Check the box for "I have read and understood the above important notes" [上記注意事項を確認しました] and then tap on "Next" [次へ].
-
7
The plan change is now complete.
Has your problem been solved?
