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【au ID】I would like to change my password (I know my current au ID password) 

You can change your au ID password on the "au ID Membership Information Site" [au ID会員情報サイト].

For detailed instructions, please refer to the steps below.

Important notes

Steps

  • 1

    Access the "au ID Membership Information Site" [au ID会員情報サイト] and log in with your au ID.

  • 2

    Tap on "au ID Member Information" [au ID会員情報].

  • 3

    Tap on "Change" [変更]  in the "Password" [パスワード] section.

  • 4

    Enter your current password and tap on [OK].

  • 5

    Enter your new password and tap on "Set" [設定].

    • It is recommended to set up a password that is difficult for third parties to guess.

      (Including symbols/ not including date of birth, name, or phone number/ one that is not used on other websites, etc.)

  • 6

     The process is now complete.

    Tap on "Back" [戻る] to return to the "Membership Information" [会員情報].

For your reference

  • To enhance security, please change your au ID password regularly.
  • All of the indicated amounts exclude tax unless otherwise specified.