How to pay off the remaining installment amount of your smartphone/mobile phone in a lump-sum

You can complete the procedure through My au (Web).

Please see below for detailed instructions.

Cancellation will not be accepted after the application.
If you have already paid, the following message will be displayed: "There are no remaining installment amounts available for lump-sum settlement" [一括清算できる分割支払残額はありません].

1

Log in to
My au (Web)
with your au ID.
2

Tap on "Billing and Payment Procedures List" [請求・支払関連のお手続き一覧].
3

Tap on "Payment of Charges" [料金のお支払い].
4

Tap on "Confirm Remaining Installment Amount/Lump-Sum Settlement" [分割支払残額の確認・一括清算].
5
Select the button for "Phone Number with Installment Contract" and tap on "Select" [選択].

If you wish to confirm information for when you purchased only the device without an au/UQ mobile contract, please select the "Device Charge" [機器代金] option instead of entering your phone number.

This screen may not be displayed in some cases.
6

Tap on "Lump-Sum Settlement of Remaining Installment Amount" [分割支払残額一括清算] in the Important Notes.
7
Select the button for the "Installment Contract You Wish to Settle" [清算したい割賦契約].

Please confirm the remaining installment amount.
8
Tap on "Agree and Proceed" [同意して次へ進む].

If you have multiple contracts, please ensure that the desired installment contract is selected.
9

Review the displayed information and tap on "Apply with This Information" [この内容で申し込む].

Even if you have already canceled your au contract, you can still complete the procedure by clicking on "Confirm and settle installment contract for smartphones, mobile phones, etc. here" [スマートフォン・携帯電話などの分割支払契約の確認・一括清算はこちら] which is displayed at the top of the page after logging in.

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