au PAY Prepaid Card
One in two au users use an au PAY Prepaid Card.
Are you missing out?
*au PAY Prepaid Card holders/au subscribers (As of March 2018, researched by KDDI)
*au PAY Prepaid Card holders/au subscribers (As of March 2018, researched by KDDI)
*The card is scheduled to gradually switch to this design. Prior to the switchover, the card features the au WALLET Prepaid Card logo design.
Earn points!
Earn Ponta points during regular
shopping. Then use points to shop!
Easy to own!
No membership, annual fee or
screening. Any au user can own one!
Use anywhere!
Use at convenience stores and
supermarkets all over Japan and wherever
Mastercard® is accepted! It’s prepaid, so you
can control how much you spend.
Notes:
- Ponta points can be charged only once per month (maximum ¥20,000(non-taxable))
- To proceed, you will need an au mobile phone, an au ID with which your au HIKARI/au HIKARI Chura subscription is registered, or an au ID linked to your au Jibun Bank account or an au ID with identity verification completed on the au PAY app. If user registration is currently being used, the card is issued in the name of the contract holder.
- The card may not be accepted for payment by all stores or services (such as for au and other communication fees, utilities, gasoline (with some exceptions), highway toll, etc.)
- Cash cannot be used to make a payment.
- Only lump payments are accepted. Note that installment payments are not available.
- Payments of ¥10 or less may not be accepted.
- A 4% service charge will be added for overseas card use.
- Cannot be used for purchases in foreign currencies of "1" unit or less (ex.: 1 US dollar, 1 euro, 1 rupiah, etc.).
- Points are added at a later date (up to two months later).
au PAY Prepaid Card –
the best features of various types of cards.
Amazingly handy every day.
Three features of au PAY Prepaid Card
1. Points add up for you to use!
Earn more and more points!*1 *2
At convenience stores and supermarkets in Japan,
for online shopping, etc.
*3
Shop and save at point advantage stores.
Automatically based on monthly au usage charge.
*4
Notes:
- Points are added at a later date (up to two months later).
- Some services may not earn points.
- Charges made to the payment services of other companies (including charges via Apple Pay and Google Pay), "Mobile Suica," "Mobile PASMO," "nanaco," "WAON," "Revolut," "B/43," and "Mobile ICOCA" are ineligible for earning points. ("Mobile PASMO," "nanaco," "WAON," and "Revolut": applied based on the usage from November 1, 2022, "B/43": applied based on the usage from March 13, 2023.)
- The Ponta point earning conditions vary by contract rate plan. Ponta points are earned based on the monthly charges per line. Basic charges and calling charges, etc. are eligible for earning Ponta points. Consumption taxes, commission charges, use charges for au Simple Payment, fixed-line communication network service charges (providers other than au net one), and device rental are ineligible for earning Ponta points. Rate plans for au 5G, 4G LTE rate plans offered from July 14, 2017 (excluding Super Kakeho (V/a), Number Share plans, WiMAX 2+ Flat for DATA (L), WiMAX 2+ Flat for DATA EX (L), and WiMAX 2+ Flat for HOME (L)), are all ineligible for earning Ponta points.
Use your points!
Add Ponta points to your au PAY Prepaid Card and use them for shopping.*5
You can add your Ponta points to your au PAY Prepaid Card.*6 Earn, use and save all the way.
Notes:
- Charging from points is limited to ¥100 or more in ¥1 increments up to a maximum of ¥20,000 per month.
- au users under 20 years old cannot charge from au points to au PAY balance. The charge screen may inaccurately indicate "0 points" when a charge is attempted.
2. Payment is so convenient!
Accepted worldwide at more than 43.3 million stores*7 where Mastercard® is accepted.
Truly reliable!
- Reference: September 2016 Nilson Report
Benefit 1 Huge number of shops
Example
Use the card at many shops near you and convenience stores all over Japan. Handy, quick payment with no need for coins.
Benefit 2 Online use
Example
Naturally, the card can also be used for payment on the Internet.
Students and other shoppers who cannot use credit cards can enjoy online shopping.
Secure measures to prevent unauthorized use!
Please configure our free identity verification service (3D Secure 2.0) when using the card.
Benefit 3 Easy to use
Just hand your card to the cashier and say “I' ll pay with this card”.
3. Simply charge from your smartphone!
How to charge
No charging fee
When your balance is low,
you can easily charge the card with the special app in your smartphone, anywhere, anytime.
Then use your card for payment.
Via special app
Search for "au PAY" and download the app.
<Eligible models> Smartphones and tablets running iOS 11.0 or later/Android™ 6.0 or later, Apple Watch running watchOS 6.0 or later
- May be downloaded in advance for customers using Android™ devices.
- Additional packet communication charges are incurred if used on au smartphones.
Via web
At an au Style / au shop
- Charged on a cash basis only.
- Cash charging services at au Style/au shop "store counters" and "self-charge machines" ended at the end of June 2019. Cash charging is still available through auSaKuTTO machines installed at some au Style/au shops after July 2019.
Convenience stores and ATMs
How to apply
Quick online application
You can also apply at your nearest au Style/au shops. (Only accepted when applying at the same time as a new au [all rate plans] contract or model change)
How to activate your au PAY Prepaid Card
After receiving your au PAY Prepaid Card, press the “Get Started” button to activate service.
Via special app
Search for "au PAY" and download the app.
<Eligible models> Smartphones and tablets running iOS 11.0 or later/Android™ 6.0 or later, Apple Watch running watchOS 6.0 or later
- May be downloaded in advance for customers using Android™ devices.
- Additional packet communication charges are incurred if used on au smartphones.
Via web
Notes
[Application conditions]
-
Customers with an individual contract for an au mobile phone (smartphone, tablet, mobile phone, Wi-Fi router, etc.), au HIKARI, or au HIKARI Chura
An "au ID" linked to the contract is required.
- Business contractors and customers under prepaid or MVNO contract cannot apply for this card.
- If a customer is currently using the user registration, the card is issued in the name of the contract holder.
-
Customers not listed above
An "au ID" with a registered (linked) au Jibun Bank account is required.
[How to apply]
- When applying at the same time as a new contract or model change -> au Style / au shop, au distributor, or UQ Spot
- When applying for the "au PAY Prepaid Card" only -> au PAY app, au PAY site, customer center, au Style / au shop, au distributor, or UQ Spot
[Precautions]
- The card will be shipped at a later date after the card application is complete.
- The card has an expiration date. The expiration date is listed on the front side of the card.
- The au PAY Prepaid Card is not a credit card.
- The card balance cannot be refunded.
- You can select whether to have an au PAY Prepaid Card issued. If you choose not to have a card issued, card-based payment and Apple Pay, etc. cannot be used.
[Precautions when canceling an au mobile phone (smartphone, tablet, mobile phone, Wi-Fi router, etc.), au HIKARI, or au HIKARI Chura]
- Charges made from au Simple Payment will become unavailable.
[au PAY Prepaid Card issuer]
KDDI Corporation, Okinawa Cellular Telephone Company, au Payment Corporation
