au HIKARI Chura High-rise GIGA
Internet service: Minimum usage period six months. Early cancellation will result in a fee of 14,400 yen.
Shima discount: Discount plan available with a two-year contract and automatic renewal every two years. Early cancellation will result in a fee of 9,500 yen (no cancellation fees apply during renewal month).
au Package discount: Subscribers must be au mobile phone customers or KDDI Collective Billing customers.KDDI Collective Billing: Subscribers must register under the same name used for their au mobile phone or au HIKARI Chura service or be in the same household as an existing subscriber. Family members without the same name and/or address must present proof of family relationship.
Payments may be made by direct debit or by credit card.Direct debit/credit card discount: Applied when payment is processed. Separate fee of 100 yen per month applied if paid at service desk.Cannot be combined with prepaid payment services. You may be billed separately for one to two months depending on when processing is carried out. Services rendered during this period will not be eligible for KDDI Collective Billing.
Each contract will be assessed an additional Universal Service fee of 3 yen per month.
Shima discount Contract period
Setup and registration fees
- Customers who sign up for "au HIKARI Chura" internet, phone, and/or video channel (TV) service at the same time will only be charged one registration fee of 800 yen. However, additional services applied for at a later date will incur a separate 800-yen registration fee.
Customers who choose to cancel services prior to being billed for services but after fiber optic lines have been installed will be charged installation fees and a registration fee upon cancellation.
Note:Fiber optic lines must be installed in order to use service.
Not available at all homes or in all areas.
*All of the indicated amounts exclude tax unless otherwise specified.
Get started! High-rise GIGA in just 5 easy steps!
- If your building is already wired for service
- Please note that the process may take longer depending on the status of the equipment in your building
Note to customers switching from other services
Connect your equipment and telephone immediately once installation is complete. You will no longer be able to use your current phone service following installation, so you must immediately connect your phone and any equipment you received in the mail from the Okinawa Cellular Telephone Company. If you currently use another telephone service, your subscription to that service will be automatically cancelled once the installation work needed to switch to the au HIKARI Chura telephone service is complete. Note that you will not be able to switch to au HIKARI Chura telephone service if you cancel your previous service before switching. However if you use another non-telephone service (internet or video channel service), you must cancel it yourself after switching to au HIKARI Chura telephone. Once the installation work needed to switch from another phone service (number portability procedure) is complete, you will need to reapply for that service should you wish to return to it after having switched to au HIKARI Chura. If you sign up for the au HIKARI Chura phone service, wish to keep your current number, and want the number portability (installation and number transfer procedure) done on the same day, note that it may take several days until we can connect you.
Note: Available for customers living in apartments and condos that already have a service contract.
If you want to keep your existing email address with another provider
When you call your provider, ask to switch to an "email address only" plan rather than canceling your service outright. Contact your existing company or service directly for details.
Important! If you live in public housing
If you live in government-run housing and want to have au HIKARI Chura service installed, you must first submit a Modification Application to the agency that manages your building (your municipality or the Okinawa Public Housing Corporation). The application procedures require you to provide them with tenant data and other information. Please see the relevant government agency for details.
Note: We cannot install the au HIKARI Chura service until your Modification Application has been fully processed.
※ All of the indicated amounts excludea tax unless otherwise specified.